Day Lewis Pharmacy

Apr 3rd, 2023

Appalling service. I received a text to say my prescription was ready. They told me "we dont have it" so I showed them the message. "We dont have it, speak to your GP" I then showed them my prescription on my online GP services. It showed it was issued three days before the chemist sent a message to say it was ready. They still insisted they didn't have it, at which point the assistant ignored me and started dealing with someone else while I was standing in front of her. It was left to another assistant to search further. Eventually found. Not happy, customer service awful, rude staff.
Feb 17th, 2023

Dec 21st, 2022

EDIT: Sad to be changing my review but after the previous lead pharmacist and some of his staff left, the pharmacy has gone quickly downhill. It takes a long time for prescriptions to be ready but that isn't contributing to this review as I know they are understaffed. Every time I've been in since, the staff have been incredibly rude. One time was to the extent that I cried after I left. ....... The staff are delightful, always extremely helpful and kind. I've been going to this pharmacy for 3 years and haven't had a bad experience once. I get my flu jabs here too and the nurse is superb!
Dec 2nd, 2022

The worst Pharmacy I've ever been to in my life, for repeat prescriptions it says allow 2 days, I ALWAYS allow 5 days , they are never ready and you have to allow a minimum of half an hour to collect and they Always say oh it's just come through. So it's the Drs surgery not doing their job, don't think so.
Nov 23rd, 2022