Palace Pharmacy

Provide excellent service for my elderly parents
Apr 15th, 2023

Rude, insolent staff who watched idly as I struggled to enter with my pram. Despite the fact that the pharmacy was completely empty, the man at the till couldnt be bothered to prop open the door. He rolled his eyes when I asked for helpthat was when I decided to take my business elsewhere. This went beyond poor customer service; it was a lack of simple common courtesy.
Nov 26th, 2022

Extremely incompetent and unprofessional,I was the only one in the store and the pharmacist answered the phone ,continued to have a conversation for the next 10-15 min of me waiting for my pills (which was one pill ) . No one could give me NHS advice or tell me how I would order another script , surely working as a pharmacist in the Uk ,they would know how this would be done . Extremely unprofessional ,dont waste your time go to another pharmacy
Oct 12th, 2022

May 17th, 2022

Ridiculously understaffed with typically sullen counter service. Frustratingly long waiting times, even just to be told they've no stock/prescription. One has to regularly reorder repeat prescriptions a day in advance, which maddeningly defeats the point.
May 1st, 2021