The Beach Hut Cafe

Not very accessible for people in wheelchairs
May 4th, 2023

May 4th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 Recommended dishes Full English Breakfast Parking space Plenty of parking Parking options Paid parking lot More
May 1st, 2023

Great broccoli and Stilton quiche and salad with lovely friendly efficient staff.
May 1st, 2023

Sunday 30th April approx 3pm Went out for a lovely walk along Avon Beach (Christchurch), walking towards High Cliffe. Stopped at The Beach Hut Cafe...it was busy outside with a queue for Ice Cream. Stepped inside where there are tables for hot food etc. My wife sat down and I stood at the till behind a customer complaining. As she left I continued to wait at the till but no welcome from any member of the young team. Noticed a sign stating "Please take a seat, table service" on the counter. I sat down and waited, explaining to my wife that the lady before me was complaining that her food didn't arrive ! Noticed two ladies from the The Beach Hut Team (probably managers) who were having their lunch (all entitled to a break). So we waited sat at the table watching the staff pass us numerous times with drinks. We were sat close to the till and serving window so couldn't be missed, but sadly nothing. We waited and waited, not a single attempt to serve us despite my looks at the staff behind the till, and the staff passing ....they just looked at us and carried on regardless. We waited in total approx 15mins. I got bored and walked out and went to the Noisy Lobster who are very interested in serving customers. I'm really not sure what's happened to general good customer service, I'd have been happy waiting if a team member had just had the courtesy to say hello, and told us we won't be long, sorry for the delay in getting to you. As a local to the area we wont be calling on The Beach Hut Cafe again, certainly won't be recommending it. The Noisy Lobster is far better !! Sorry, dreadful service.
Apr 29th, 2023