Quorn Orchard

The staff are absolutely fabulous. Caring, knowledgeable, so patient. If you have a loved one with dementia dont hesitate. Im very grateful for their care and compassion.
Apr 13th, 2023

Jul 6th, 2022

Do not send someone you love there, absolutely terrible and should be shut down. My grandma went in their first 2 weeks respite to recover from breaking her hip. She was ringing us the family at least 10 times a day to ring the home because she was being ignored and left in her bedroom with no finger buzzer? ended up hospitalized with a chest infection and a grade 4 bed sore on her bum that's going to need surgery. Terrible terrible care
May 31st, 2022

Mar 16th, 2019

Shocking care for my mother in law leading to hospitalisation. Twice they have been investigated because of this but both times convinced social services they could care for her needs- until the third time where she is fighting for her life in hospital and we receive a call to say if she gets better they do not want her back as they can't care for her needs!!! The manager due to personal circumstances lacks complete empathy for the residents and should NOT be in charge of this home!!! We are taking this as far as we can and potentially a criminal investigation but if you love and care for your family member DO NOT move them into Quorn Orchards until there is a change in management. I am disgusted with their behaviour and on speaking to some staff members they agree but are too scared of losing their jobs by speaking up. Oh and on collecting my mothers items we were given an inventory which included a pen lid and buttons amongst other things bit an inventory was not done when she went in so how can they do one now? It's laughable because the receipts we kept for her new clothes are not included on the inventory so that tells you how unprofessional they are - oh and we have evidence that they are NOT following the correct covid procedures just incase any residents families read this review!!
Oct 8th, 2021