Raj Mahal Restaurant

Food : 5/5 | Service : 4/5 | Atmosphere : 5/5 More
Apr 26th, 2023

VERY SLOW service... we arrived at the restaurant just after 7 pm and placed our order around 7:20 and were assured that the food would come quickly. After having our poppadoms and drinks, we waited and waited. We asked and asked for our food... eventually, the food arrived around 8:40. The customers arrived after us got their food before us! The waiter explained they were very busy with takeaway orders. It meant restaurant customers aren't their priorities . Food was average. When the waiter asked about our food, we complained that one of our prawn dishes was mushy (obviously not ver fresh) and tarka daal was burnt. He then said "you manged to finish all the food." I said, "we were starving." We were offered some drinks on the house but we just wanted to leave as some of us were driving. The whole experience at the restaurant was bad .
Apr 10th, 2023

We waited for a staggering one and a half hour for the food.When we complained a waiter said the lamb shank took an hour to cook. When we said the Dahl was burnt and the king prawns were mushy, the waiter said we did finish the food. So what kind of attitude and services was that? A few dishes were good though. Won't go back.
Apr 7th, 2023

Unfortunately the service was unacceptably slow and extremely poor. We sat down at 7pm and ordered within 10-15 minutes. The poppadoms and drinks came fairly quickly. Then, looking forward to the mains, we waited, and waited, and waited... Each time we asked, they said it was on the way...though the didn't seem too concerned! We were given one excuse after another. In no particular order, excuses ranged from: "you didn't order quickly enough". "The chef is busy with takeaway orders". "You have a big order" - we were told we MUST order at least a main course dish each. ( which we had planned to anyway!). "The lamb shank takes an hour to cook" We pointed out it's normally pre-cooked, and their response was - "so you're a chef then"! After waiting around 45 minutes, we also noticed no one else had their main courses. This was worrying, knowing that some were waiting even longer than us! Eventually, the mains were served at just after 8:35pm! It was Good Friday, so we expected some delays, but NOT 1 hours! The food was generally okay, but the tarka Dhal was burnt and the Prawn Masala was extremely disappointing (very few prawns and they were mushy).
Apr 7th, 2023

Amazing food, the best curry Ive ever had. The service was so lovely despite being a takeaway, plus 20% discount Monday-Thursday. Thank you!!
Apr 5th, 2023