Paws & Claws Pet Services

We are a couple who were a little hesitant about letting someone we didn't know into our home. That all quickly changed. We very highly recommend Sarah and any questions or queries anyone may have regarding her, her standards or her conduct can message us. We first contacted Sarah through facebook explaining our situation where she replied to us very quickly and so we arranged a home consultation. She arrived and we very quickly became more relaxed and confident with letting her look after our home and cats. She was very understanding with our specific needs and routines and she stayed for around 90 minutes constantly checking if we were happy. She first met the two cats, then showed us her paperwork and insurances, then we showed her around the house and we discussed what was local to the area. Finally we filled in her paperwork while she entertained the cats, she covered everything even down to dustbin days. After leaving we were both very happy and more relaxed with leaving our cats and home with Sarah. On the day of our holiday she arrived at the time we requested, we handed over the keys and left. It was a very smooth morning as everything had been sorted prior to her arriving. (Exactly what you need on the day of your holiday.) She messaged us and sent pictures regularly. We weren't able to message a lot of the time as mobile signal was limited to every few days but it was certainly reassuring to see pictures, cheeky comments and messages about our cats. This certainly made us feel more relaxed and comfortable, allowing us to have a very good holiday. On our return we found Sarah had bought us some essential food items meaning we didn't have to go to the shop as soon as she left. The house was clean and tidy when we arrived back with the cats happy and content. This was all we asked for and we got far more than we bargained for with her. We have already asked her to pencil in one holiday and will definitely been asking for all future holidays. Sarah is a professional, clean, tidy person who respects and actions all your personal wishes and requests. We 100% recommend Sarah and will answer any questions you have if you have your reservations like we did to start with. She won't disappoint! Finally, thank you Sarah and we will be in touch soon.
Sep 8th, 2019

Positive: Punctuality, Quality, Responsiveness, Value
Jun 2nd, 2019