Amherst & Shapland

I own 2 small businesses in Minehead and regrettably approached Amherst & Shapland to take over my accounts as locally based. I aim to give a fair review of their company, but I want to warn others about using their services. I expect my accountant to provide a professional level of service, good communication and take the stress and hassle out of accounts. However, their poor communication, unprofessional services and unapproachable attitude has caused me a lot of stress and exacerbated my patience and cost me a lot of time and money. Throughout my time with them I have had little communication and ZERO questions regarding both sets of my end of year accounts, which is unheard of in the past especially as my limited company accounts are more complicated than some. I felt their service was rushed with no attempt to understand my business or improve and tax savings. I arranged a meeting to discuss my accountants as we had no discussion to date. I was concerned they werent thorough enough due to asking no questions. During meeting I found Kevin Preston was unapproachable and confrontational and I felt him to be dismissive with priorities focused with larger clients. I felt Amherst & Shapland are unprofessional and inexperienced with Sage accounting software as they struggled to explain simple questions and notes on my accounts, which suggests they outsourced my accounts. I finally decided to leave after requesting some bank details by email and receiving a begrudging reply. I suggesting googling accountants in Taunton as more choice and reviews.
Feb 15th, 2017

We are a vibrant and growing London based Architectural Practice. Kevin and his team have been our accountants for many years. We are a very satisfied customer. The advice is clear and easy to understand, all tax and financial issues are looked after by a highly professional team. We are proud to recommend AandS to our friends and clients and have heard nothing but glowing reports from them.
Jan 14th, 2018

Kevin and the team were my accountants for over 6 years and I was always happy with the service I recieved, there were never any issues. I was impressed by how promptly Kevin responded to emails and setting up telephone calls to discuss annual accounts etc. was organised just as quickly. They were also more than happy to speak to other senior members of my team. Amherst & Shapland were instramental in helping us to achieve growth. I'd highly recommend.
Dec 26th, 2017

Excellent service solving a complex UK tax problem for non residents. Plus resolved potential penalty payments. All done remotely.
Sep 4th, 2017