New Milton Post Office

Same experience as others! Today went in to post a parcel. Girl served a customer in front of me then disappeared without any acknowledgment to me. I asked to be served and told me she was busy doing other things and Id have to wait ! There is a regime here of arrogance and ignorant staff who just dont care!! Looking at the reviews on here neither do the post office !! Shame we have to use this place and shame their jobs dont depend on customer service!!
Jan 16th, 2023

Staff were friendly and helpful always a smile
Jan 11th, 2023

Have had to use this office three times recently, unfortunately. The office staff are rude, arrogant and totally disrespectful towards customers. Absolutely dreadful staff.
Nov 30th, 2022

Was in line for the post office today when I overheard a lady trying to sort out her mot exemption certificate. The lady on the counter proceeded to make fun of the lady saying that she didn't do mots and chuckling with the people in the queue....she even made a distasteful comment about foreigners when the customer had left. Sickening that this kind of behaviour within customer service roles happen on a regular basis. I really hope this member of staff gets educating in the processes of the postal service as well as a refresher on customer service.
Nov 20th, 2022

Always finding reason to not send our post (Last time our parcel "needed more tape"), closing in the middle of the day or not having the information we need. Staff are very rude and unhelpful, I dread having to use this post office and only ever do as a last resort. Would much rather travel to a different one.
Jul 23rd, 2022