Nationwide Building Society

Have been a customer for many years and the staff have always been friendly, helpful and knowledgeable. Branch is conveniently located and well presented. Others have commented negatively with regards to long waits to be served - yes, if you time your visit for a busy period (first thing, lunchtime etc) then there can be a 5/10min wait, but on the other hand many times mid mornings, I've been able to go straight to a cashier or be next-but-one in the queue. Its a small branch with only 3 cashier spaces, of which 1 is currently unused to comply with distancing guidelines - not something that's easily changed.
Feb 28th, 2022

They do not deserve one star but no choice to put zero.
Dec 8th, 2021

Really helpful and polite staff, great products and conveniently located.
Jul 17th, 2021

So annoyed I wanted to visit this branch today as I'm a customer off nationwide since I was 18 the queues were horrendous and just were not going down on both ocassions I tried to get into the branch I gave up !!. Something needs to be done to rectify this problem no other branches are like this !!!. Yes there are queues at all branches but they do go down and you don't have to wait however yours don't .I have moved here from daventry northants and my local branch was fantastic but so far I'm not impressed with this branch !!!
Mar 8th, 2021

Absolutely useless the queue for going inside the bank is apporling especially for older people at least have some chairs so people can sit down waiting outside standing up for old people is not pleasant for them and also why don't the people working behind the counter give statements.
May 22nd, 2020