Santander

Great helpful staff. Convenient in Bournemouth high street. Always no waiting.
Apr 13th, 2023

Banked here for 45 years Santander and Abby national before Personally never had a problem
Apr 10th, 2023

Put 400 in the outside hole in the wall ..it swallows it but doesnt add to my account..spits my card out so I go inside to explain and the woman admits the machine has been playing upSo why have it open for business? Then she says there is nothing we can do until the bank closes to sort it.Im supposed to just take her word that Im going to be credited with the money later without written confirmationso its their word against mine.really poor service with attitudeand now theyre doing a refurbishment at our expense for no reason so I cant even put my cash in for another 2 weeks
Sep 18th, 2022

Absolutely hopeless! I used their inhouse atm machine which has retained my card. The staff told me are not allowed to open the machine to give me my card back.
Dec 2nd, 2021

My partner got a letter asking her to attend her local branch, which is over 5 miles away to discuss an account. On arrival she spoke to a very unhelpful staff member who told her to use the internet and they dont do face to face meetings. During this there were other staff eating and laughing in a back office. All in all, appalling customer service, so much so my partner is closing her account and investments
Sep 3rd, 2021