Castleton Technology Plc
Chamber Rating
-
Andrew G
Very poor IT support service. The company is going down the pan. As an old Keylogic customer who was extremely happy, I found that the quality of support went downhill after Castleton bought them. New support calls could take up to 2 weeks to get an initial response, unless chased. Their staff are constantly changing and all the best, most knowledgable team members seem to have now left. When I did start enquiring about my contractual terms so that I could leave them, nobody would come back to me with the information. The last two years have been a complete waste of money. In short, do yourself a favour and find a better IT support partner.
Jun 4th, 2019 -
Always Right
Jan 27th, 2019
Contact Info
- (844) 800-2270
Questions & Answers
Q What is the phone number for Castleton Technology Plc?
A The phone number for Castleton Technology Plc is: (844) 800-2270.
Q Where is Castleton Technology Plc located?
A Castleton Technology Plc is located at 11 Whittle Ct, Milton Keynes, eng MK5 8FT
Q How is Castleton Technology Plc rated?
A Castleton Technology Plc has a 1.5 Star Rating from 2 reviewers.
Ratings and Reviews
Castleton Technology Plc
Overall Rating
Overall Rating
( 2 Reviews )Andrew G on Google
Very poor IT support service. The company is going down the pan.
As an old Keylogic customer who was extremely happy, I found that the quality of support went downhill after Castleton bought them. New support calls could take up to 2 weeks to get an initial response, unless chased. Their staff are constantly changing and all the best, most knowledgable team members seem to have now left. When I did start enquiring about my contractual terms so that I could leave them, nobody would come back to me with the information. The last two years have been a complete waste of money.
In short, do yourself a favour and find a better IT support partner.
Always Right on Google