The Snowboard Asylum

Went in on Saturday late afternoon as my snow boots were not snug, Cara and Calum took their time to understand my issue, gave me advice and resolved my issue while I waited. Both really friendly and had a lot of knowledge. Thank you both for making my day will definitely be shopping here again.
Mar 30th, 2023

Two really helpful staff (one guy one girl, didnt take their names) helped me with some snowbird buying advice, let me test a few demos, werent pushy! Highly recommend
Jun 6th, 2022

Very good service from a helpful and friendly female staff member. Sorry I didn't catch your name! Went to get a new pair of snowboard boots and have tried several pairs suggested by the sales person. I got plenty of good advice and no pressure to buy anything. It took a while to find the perfect fit and eventually after trying on multiple boots I found one which fitted like a glove. Very satisfied with the service. Will come back!
Jan 1st, 2022

Dec 12th, 2021

We have had help from both Cara and Lucy when trying to purchase a complete new board set up. We mainly dealt with Cara, but want to give Lucy a mention as she was so great, friendly and helpful too! Both ladies were always so funny, polite and knowledgeable, and truly went above and beyond to help us make the right purchase. We tested boards on the slope to ensure we liked the feel of it. Cara made sure our new boots were heat moulded and felt comfortable, made sure the board was the correct for our weight/height, and style of riding. Everything about the process was made so much easier because of these fab ladies. They truly deserve some recognition for their great work! Also, we got 15% discount for purchasing a whole board set up, so worthwhile if you're in the market for a new board!
Feb 19th, 2023