Subway

Food : 3/5 | Service : 3/5 | Atmosphere : 3/5 More
Apr 15th, 2023

Food : 4/5 | Service : 4/5 | Atmosphere : 4/5 More
Apr 9th, 2023

I love Subway but this branch is poor. Been twice this week. Staff more interested in the delivery orders and leave customers standing there ages. My first visit, the bread was hard and stale even when toasted. Second visit, the sandwich was a sloppy mess due to a hole in the bread, no-one cared, and I was even told that I couldn't add any salad items to the measly 2 strips of pepper included. Will return to my other regular branches near home and work, but not to the Kingston one.
Apr 6th, 2023

Mar 28th, 2023

Not many brands base their custom on a menu that they build up for over a decade+ that customers then come to find synonymous with and recognise the name and logo anywhere in the world to know what they want from that establishment for them to then go and completely bun that menu, business model and customer relationship, but that is what Subway has done. Not only is there no recognised subs on the list of menu items from the old menu but if you want one of the old subs you are charged a premium price (+2.40 for a slice of meat) and the "Series" are fixed and cannot have your own choices added to them- this was the whole idea of Subway in the first place! The pricing structure is no longer transparent as if you don't want one of the limited new menu items you will not know how much you are paying on the "create your own" until you get to the checkout... which is a bit convenient for them. They also don't except cash anymore. Very dissatisfied with the new menu and will actively look for Subways that have not yet changed to it.
Apr 6th, 2023