Countrywide House

Avoid countrywide. They are breaking the law. They give me the wrong type of contract to avoid protecting my deposit. I can't wait to take them to court so they could admit gilt. I don't care about the money. Simply I want everyone to see and have legal proof of their shady business deals
Sep 28th, 2022

On our move in day we were presented with a property that was not only not as advertised, but posed a serious safety risk. It has been a nightmare since, we have incurred heavy losses as a direct result, and have faced only hostility when trying to recoup the losses they are responsible for. We now face having to take them to court in order to recoup losses. Issues included: Broken boiler (no heating or hot water) Broken cooker Broken dishwasher No fire alarms anywhere in the property No carbon monoxide alarms No valid gas safety check No cleaning undertaken (blood present in the kitchen) Black mould throughout the entire property Brown speckled mould throughout Signs off water ingress in numerous areas Damp walls in areas Heavy smell of mould and damp causing cough Unusable showers x2 Toilet covered in excrement Broken front door lock which actually locked the check in clerk inside (major fire hazard especially with no alarms and a faulty boiler) No postbox key, so no way to collect post No evidence of parking spot that was advertised and listed on tenancy agreement No attempt has been made to repay the costs we suffered, nor has anyone apologised for the drastic negative impact this had on the lives of two disabled tenants.
May 19th, 2022

Frank Innes is a Great agency , I dealt with Emily Heinzman, I was outside the country she took care of everything, such a professional service great support and friendliness throughout the process.
Dec 3rd, 2021

Positive: Professionalism, Responsiveness
Jul 16th, 2021

Positive: Professionalism, Quality, Responsiveness, Value
Mar 23rd, 2021