DG Solutions

Having requested a quote we had to cancel. Last chase up call the sales person just hung up when asked not to call again, how rude! Wouldn't use this company on principle now!
Feb 20th, 2023

If you're going to drive through Milton Keynes weaving in and out of traffic and trying to intimidate drivers in the process, try not to do it with your company name on the side of the vehicle. Speeding, tailgating and shouting out of the window at female drivers - classy. Oh and you flashed the speed camera. Karma!
Aug 6th, 2022

THIEVES WHO WANT TO STEAL YOUR MONEY After a cold call, we agreed to have a salesman visit to give us a quote, which was meant to be valid for 12 months, which is the only reason we agreed to the visit. After a hard sell, we agreed to go ahead and paid a large deposit via credit card. However, a few days later, our financial situation changed and we could no longer afford to go ahead. We followed the instructions given in tiny-sized lettering on their contract and emailed their cancellation email address within 5 days of signing the contract, so well within their paltry 7-day cancellation policy on their terms and conditions. We received an emailed reply acknowledging the cancellation and advising that we would receive a cheque within 28 days. We couldn't understand why we had to wait so long - why not refund us straight away? But OK, if we've no option but to wait, we'll do that - despite the fact we needed the deposit back desperately. I sent a couple of emails within that 28-day waiting period, reminding them that we were expecting our deposit back by the agreed date, but never received any acknowledgement or reply. The 28-day waiting period end date came and went - still no cheque. Emailed them again, chasing it up. No reply. So, following their complaints procedure, I raised a complaint and should have received a reply within 5 working days. Heard nothing. In the end, we had to ask our credit card company to intervene, and DG Solutions had the audacity to say that they had no record of our request to cancel! They were still trying to steal our deposit! We gave the credit card company all the information we had, including the emailed acknowledgement of our cancellation from DG Solutions and we finally got our deposit back. Given our experience, plus the terrible reviews of others who have had very shoddy work carried out by DG Solutions, I am so very grateful that we didn't go ahead with this company. There are plenty of other REPUTABLE companies out there. Also, according to Companies House, DG Solutions was dissolved in 2018. Yet they still continued to trade 4 years later? THIS COMPANY IS NOW TRADING AS EE GLAZING
Feb 4th, 2023

Avoid , randomly called my number and cheeky sales techniques. They would call your number and ask if you enjoyed the installation that they did for you and you would say no , don't call me again and they would ask if you would like new windows installed . Funny thing is they did this to me 3 times already and everytime I tell them stop calling me. Also where did they get my number from. Avoid, scam.
Jul 27th, 2020

One of the branch manage came to our house to give us quotes , first thing he said was : why am i here ? He was rude all the way through until we showed interest buying windows. Long story short, we agreed to purchase because he claimed to give us good discount with his manager quote IF WE take the deal AT THE MOMENT(MARKETING TECHNIQUE) , MADE US VERY UNCOMFORTABLE and they made it seemed like a good deal as we never had any quotes. Later i rang them up cancel the deal because had a way better quote even without discount from other companies. They took 1 month to give my money back and still calling me saying could give us even more discounts. Why dont they give best price at first ?
Mar 18th, 2020