Butterflies Dental Clinic

Receptionist carol was really unhelpful
Jul 13th, 2022

Jun 10th, 2019

Best dentist around.
Apr 29th, 2016

Neil is a fantastic dentist. We have been patients at Butterflies for many years and have never had a bad experience. The whole team have always been helpful and professional in all my dealings with them and the treatment we have had from filling replacements to root canal treatment has been very successful and painless. I would fully recommend Butterflies, especially to those with a phobia of going to the dentist!
May 7th, 2015

The actual dentist is great. Seen him through my whole youth. Called up recently to book an appointment and spoke with Carol the receptionist. She abruptly told me what work needed doing and that was a 175 check up. Even though I had seen the dentist less than 2 weeks ago. I said that I didn't want a check up, I just want my repair done, after some small back and forth she then decided she didn't want to continue this conversation and hung up on me. I called back in sheer disbelief that a private practice would hang up on there customers. When I called back the same woman answered and stated that she didn't want to continue the conversation so hung up. She then also informed me that she cancelled my appointment without my request. Disgusting for a private practice to treat their customers this way. I do not recommend going here. I will take my business else where. Literally just because of the awful service that receptionist provided, I would rather join up to a brand new dental practice. Your service looks terrible for your business. Which is an utter shame. I have just signed up to a different dentist. They are happy to complete my work as I requested. They also stated that Butterfly sound like they are desperately money grabbing. The service from the other dentist is exceptional in comparison, but then again, the bar wasn't set very high.
Jul 28th, 2022