Synology UK
Chamber Rating
-
Igor
Technical Support awful, they only give help if the unit ( which may have cost you over 1000.00) to is still under guarantee, no guarantee clear off! especially that the reason is an update and there is no way to roll back to a previous version.
Apr 21st, 2023 -
kevin nator700
Feb 2nd, 2023 -
Dimitrios Papageorgiou
Nov 26th, 2022 -
Jim Pappas
Unreliable and slow service. Avoid
Nov 18th, 2022 -
Dimitrios Papageorgiou
If anyone cares about their data and especially the availability of that data then do not consider Synology. My DS1019+ stop working after 1.5 years and I am already waiting 5 weeks for a replacement. Apparently I will have to wait another couple of weeks hoping for the best. It is not sure what I will receive back. Will it be the same type of unit or an inferior one which does not do hardware transcoding for my media? I have 2.5 years left of my warranty and I have received no quality customer service from Synology or their distributor. Don't waste your money in a system that will take a very log time to be replaced/repaired or if you do, then know the consequences. Anyone who runs a business cannot afford to be without their data for 5-7 weeks and spent endless time try to coordinate Synology's customer support, the retailer and their distributor!
Nov 5th, 2022
Contact Info
- (190) 804-8029
Questions & Answers
Q What is the phone number for Synology UK?
A The phone number for Synology UK is: (190) 804-8029.
Q Where is Synology UK located?
A Synology UK is located at 5 Danbury Ct, Milton Keynes, eng MK14 6PL
Q What is the internet address for Synology UK?
A The website (URL) for Synology UK is: https://www.synology.com/en-uk
Q How is Synology UK rated?
A Synology UK has a 4.0 Star Rating from 2 reviewers.
Ratings and Reviews
Synology UK
Overall Rating
Overall Rating
( 2 Reviews )Igor on Google
Technical Support awful, they only give help if the unit ( which may have cost you over 1000.00) to is still under guarantee, no guarantee clear off! especially that the reason is an update and there is no way to roll back to a previous version.
kevin nator700 on Google
Dimitrios Papageorgiou on Google
Jim Pappas on Google
Unreliable and slow service. Avoid
Dimitrios Papageorgiou on Google
If anyone cares about their data and especially the availability of that data then do not consider Synology. My DS1019+ stop working after 1.5 years and I am already waiting 5 weeks for a replacement. Apparently I will have to wait another couple of weeks hoping for the best.
It is not sure what I will receive back. Will it be the same type of unit or an inferior one which does not do hardware transcoding for my media?
I have 2.5 years left of my warranty and I have received no quality customer service from Synology or their distributor. Don't waste your money in a system that will take a very log time to be replaced/repaired or if you do, then know the consequences.
Anyone who runs a business cannot afford to be without their data for 5-7 weeks and spent endless time try to coordinate Synology's customer support, the retailer and their distributor!