Caff Nero

Terrible customer service and poor management. Visited recently and there were 6 members of staff behind the counter to only 2 customers waiting including myself. Had to wait for over 20 minutes before being served as it seemed only one young black lady was serving at a snails pace. When I asked the manager (short Italian-looking woman with lots of make up) whether there was anyone else who could help, she rudely snapped that they were training when it was visible that only 2 of the team were being trained. Heres hoping the trainees do not adopt her poor manners and lack of customer service skills. Really unnecessary attitude when you visit this place unfortunately. Hopefully head office will pull their finger out - not likely though.
Apr 30th, 2023

Food : 4/5 | Service : 2/5 | Atmosphere : 3/5 More
Apr 28th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 Recommended dishes Brie Cheese and Bacon Sandwich, Bakery, Coffe, Tiramisu Dietary restrictions accommodated Not sure Parking space Somewhat difficult to find parking Parking options Paid street parking More
Apr 24th, 2023

Apr 24th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 4/5 More
Apr 21st, 2023