Volkswagen Financial Services | Fleet

AVOID VOLKSWAGEN AND PORSCHE FINANCIAL SERVICES AT ALL.
Mar 22nd, 2023

AVOID VOLKSWAGEN AND PORSCHE FINANCIAL SERVICES AT ALL COSTS - THEY RENEGE ON SIGNED FINANCE AGREEMENTS - SHOULD BE A 0 STAR RATING FOR THEM Never trust Volkswagen and Porsche Financial Services - they renege on signed agreements Avoid Volkswagen Financial Services trading as Porsche Financial Services at all costs! Unlike other reputable FS providers, Volkswagen Financial Services has reneged on all of its car finance contracts after delays by Porsche pushed deliveries into 2023. It's completely outrageous and demonstrates Volkswagen has total disregard for clients and no integrity whatsoever. Having purchased a new car at West London Porsche, after several delays in my delivery date and after assuring me that the APR agreed in March was locked despite rate increases, I have just been told Volkswagen will not honour the rate beyond December. I am being penalised with a rate change because the car that should have been delivered in October has been delayed to February - adding insult to injury. Volkswagen has increased the rate by more the 4% points. An action I would expect from a shady local finance provider not a global finance business.
Dec 5th, 2022

Disgrace of a company. Sending someone to our home twice wtonhly to collect the vehicle we have been paying for. Finance extended because VW still haven't built our vehicle - ordered 18 months ago. They clearly have lots of money to pay this man to visit people unnecessarily. Sort you communication channels and processes! Never again!
Nov 15th, 2022

if only 0 stars are available - 7 MINUTES TO GET THROUGH ON A SWITCH BOARD THROUGH A ROBOT - spoke to a lady for 5 minutes then she says she will pass this onto an authoriser, after 45 minutes someone then answers to absolutely no help what so ever & rudely got hung up on - BEST ADVICE - AVOID IF YOU CAN
Nov 11th, 2022

God they make it difficult to cancel an agreement!
Sep 19th, 2022