NatWest

I have a brain injury so I get help from my bank they have Customer Care Experts for people with disabilities. They are a life line for me. I do not know what I would do without them.
Apr 17th, 2023

Great service received from Sarah today. I hope she gets recognition. Went out of her way to help me deposit a cheque using the new electronic system which Ive never used before and then went on to help me open up a savings account with a decent interest rate. I was not expecting to receive the sound advice and assistance I received and so I felt compelled to make this review.
Mar 31st, 2023

Apparently this branch has been moved to a new location about 1km away! No warning to regular customers! Especially the elderly who go to the previous place where NW has been for years and years to find they have a long way still to go. They also appear to have less staff!
Mar 19th, 2023

This branch is a joke, huge open spaces, loads of desks but minimal staff and unable to provide basic banking services. 1hr wait to make a large payment.
Jan 22nd, 2023

One counter open. Person at counter offering products/service advice to every client. Too time consuming. Definitely open another counter if this is the intent. Too long a wait to deposit money
Dec 2nd, 2022