HSBC

Hours

Thursday:
9:30 AM - 9:30 AM
Friday:
9:30 AM - 9:30 AM
Saturday:
9:30 AM - 9:30 AM
Sunday:
Closed
Monday:
9:30 AM - 4:30 PM
Tuesday:
9:30 AM - 4:30 PM
Wednesday:
9:30 AM - 9:30 AM

Chamber Rating

2.8 - (49 reviews)
17
5
2
3
22
Read Our 49 Reviews

Chamber Rating

2.8 - (49 reviews)
17
5
2
3
22
  • Buddy

    I seldom write review but this one is something a must. My wife and I encountered fair amount of the bank's own inconsistence issues. The bank's hotline CS are simply unhelpful and time-wasting. We have to drive a long way to this branch fixing them. Big thanks for the wonderful help from stars like Lai, and very few others, who can apprehend and rectify this quickly. Great job to the great frontline client-listener who demonstrated their professionalism saving the banks' good virtue. That means far more than the money itself.
    Feb 8th, 2023

  • Wolf Cub

    Queue in this place to speak with someone is ridiculous, 2 staff members were sitting at a desk not assisting anyone, one lady was assisting people but she was there with one person for the entire time I was there. After 20 minutes of standing in a queue I gave up as there was still 6 people ahead of me. Very dissatisfied with this branch. Never had this issue in my old branch.
    Dec 27th, 2022

  • Helen Demery

    I went into the branch for assistance. The older gentleman on the front desk was 0 help. Kept repeating himself and was no assistance. Smirking at me in a high stress situation. I already have another bank account and will now be moving my direct debits to the other account and closing my HSBC account. Poor customer service does not pay
    Dec 20th, 2022

  • james cilia

    Absolutely shocking people queued for over a hour to get in and then once there they turned people away because of the wait why not say before rude and a absolute joke avoid Update Came back this weekend on opening still waiting plenty of stayy walking around not even seeing customer and the que is a joke to then be told to then sit and wait again .....
    Nov 1st, 2022

  • Georgia Mackie

    Absolutely shocking experience with HSBC, causing constant frustrations, it's the worse customer service 8vr ever experienced and the problem has still not been resolved despite being told the complaints department will be in contact in 48hrs 5 times... Since covid customer services has deteriorated across many organisations and it's completely lost the care to actually help their customers..... Too many computer generated services It clearly says they have until the 17th Nov, and today is the 22nd and have not even receive a courtesy call for an explanation and every time you call the generated message say there is a 10 minute delay... But it's actually 1 hour to get through, so you can't even call to speak to someone because you don't have time to wait that long... Message from the online chat I can see your query is about the complaint related to the Balance transfer. Both were raised and being investigated at the moment. The balance transfer details have been passed on and our Disputes team who will contact you within 10 working days (excluding weekends and holidays). Today is the 8th working day and they have until 17Nov2022. The complaint has been raised for investigation. We respond to complaints as soon as we can although it can sometimes take up to eight weeks for the full resolution (each complaint will be viewed on a case to case basis). Rest assured that well keep you updated and if we think it will take that long, well let you know. Will there be anything else that I can check or do for you today? Up to 8 weeks to resolve an issue is an absolute joke, as the delay in this is having an effect on my Experian credit report which is not acceptable, and they say rest assured we will keep you updated.... Not once have I been updated
    Dec 3rd, 2022

Read Our 49 Reviews

About
HSBC

HSBC is located at 19 Midsummer Blvd in Milton Keynes, England MK9 3GB. HSBC can be contacted via phone at (345) 740-4404 for pricing, hours and directions.

Contact Info

  •   (345) 740-4404

Questions & Answers

Q What is the phone number for HSBC?

A The phone number for HSBC is: (345) 740-4404.


Q Where is HSBC located?

A HSBC is located at 19 Midsummer Blvd, Milton Keynes, eng MK9 3GB


Q What is the internet address for HSBC?

A The website (URL) for HSBC is: https://www.hsbc.co.uk/1/2//contact-and-support/branch-locator#


Q What days are HSBC open?

A HSBC is open:
Thursday: 9:30 AM - 9:30 AM
Friday: 9:30 AM - 9:30 AM
Saturday: 9:30 AM - 9:30 AM
Sunday: Closed
Monday: 9:30 AM - 4:30 PM
Tuesday: 9:30 AM - 4:30 PM
Wednesday: 9:30 AM - 9:30 AM


Q How is HSBC rated?

A HSBC has a 2.8 Star Rating from 49 reviewers.

Hours

Thursday:
9:30 AM - 9:30 AM
Friday:
9:30 AM - 9:30 AM
Saturday:
9:30 AM - 9:30 AM
Sunday:
Closed
Monday:
9:30 AM - 4:30 PM
Tuesday:
9:30 AM - 4:30 PM
Wednesday:
9:30 AM - 9:30 AM

Ratings and Reviews
HSBC

Overall Rating

Overall Rating
( 49 Reviews )
17
5
2
3
22
Write a Review

Buddy on Google

image I seldom write review but this one is something a must.
My wife and I encountered fair amount of the bank's own inconsistence issues. The bank's hotline CS are simply unhelpful and time-wasting. We have to drive a long way to this branch fixing them.
Big thanks for the wonderful help from stars like Lai, and very few others, who can apprehend and rectify this quickly. Great job to the great frontline client-listener who demonstrated their professionalism saving the banks' good virtue. That means far more than the money itself.


Wolf Cub on Google

image Queue in this place to speak with someone is ridiculous, 2 staff members were sitting at a desk not assisting anyone, one lady was assisting people but she was there with one person for the entire time I was there. After 20 minutes of standing in a queue I gave up as there was still 6 people ahead of me. Very dissatisfied with this branch. Never had this issue in my old branch.


Helen Demery on Google

image I went into the branch for assistance. The older gentleman on the front desk was 0 help. Kept repeating himself and was no assistance. Smirking at me in a high stress situation. I already have another bank account and will now be moving my direct debits to the other account and closing my HSBC account. Poor customer service does not pay


james cilia on Google

image Absolutely shocking people queued for over a hour to get in and then once there they turned people away because of the wait why not say before rude and a absolute joke avoid
Update
Came back this weekend on opening still waiting plenty of stayy walking around not even seeing customer and the que is a joke to then be told to then sit and wait again .....


Georgia Mackie on Google

image Absolutely shocking experience with HSBC, causing constant frustrations, it's the worse customer service 8vr ever experienced and the problem has still not been resolved despite being told the complaints department will be in contact in 48hrs 5 times... Since covid customer services has deteriorated across many organisations and it's completely lost the care to actually help their customers..... Too many computer generated services
It clearly says they have until the 17th Nov, and today is the 22nd and have not even receive a courtesy call for an explanation and every time you call the generated message say there is a 10 minute delay... But it's actually 1 hour to get through, so you can't even call to speak to someone because you don't have time to wait that long...
Message from the online chat
I can see your query is about the complaint related to the Balance transfer. Both were raised and being investigated at the moment. The balance transfer details have been passed on and our Disputes team who will contact you within 10 working days (excluding weekends and holidays). Today is the 8th working day and they have until 17Nov2022.
The complaint has been raised for investigation. We respond to complaints as soon as we can although it can sometimes take up to eight weeks for the full resolution (each complaint will be viewed on a case to case basis). Rest assured that well keep you updated and if we think it will take that long, well let you know.
Will there be anything else that I can check or do for you today?
Up to 8 weeks to resolve an issue is an absolute joke, as the delay in this is having an effect on my Experian credit report which is not acceptable, and they say rest assured we will keep you updated.... Not once have I been updated


Load More Reviews

Overall Rating

Overall Rating
( 49 Reviews )
17
5
2
3
22

Write a Review

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