The Oxford Belfry Spa

Great Spa day with my daughter and her bridesmaids !
Apr 5th, 2023

Mar 12th, 2023

Very frightening experience in their spa due to a massage therapist called Jo who clearly has a psychiatric disorder and should not be treating clients. Below is my complaint: I write to formally complain about a massage I had today, Saturday 11th February 2023, with a massage therapist named Jo at 4pm. This was an incredibly alarming and stressful massage. Jo was talking, whispering, swearing and pulling faces at beings that werent visible/there throughout the massage. For the entire treatment she was hissing and spitting and talking at the thin air - there was nothing there. But Jo was clearly communicating with some people there that I couldnt see. I am seriously concerned for her psychiatric wellbeing and the safety of anyone she gives treatments to. I was incredibly scared throughout my treatment and felt I couldnt move at all as I was in a vulnerable position. I was absolutely petrified and tensed my whole body throughout what should have been a relaxing treatment. I am greatly disappointed at this and will do what I can to ensure that no one else is subjected to what I just went through. This was terrifying for me.
Feb 27th, 2023

Had 2 treatments with Jo, very professional, relaxing massage thoroughly enjoyed both treatments and would recommend. Spa area is also good, pool sauna and steam room. Relaxed by the pool reading and chilling. All areas are very clean too.
Dec 6th, 2022

Nov 21st, 2022