Gerda Security Products
Hours
Chamber Rating
-
Dan C
May 28th, 2022 -
Nathan Engelbrecht
Avoid at all costs! I would avoid this company for several reasons: 1. The customer service is horrendous. There were often times when I would be ignored for weeks or even up to a month by the sales team. 2. I paid 150 for a survey prior to paying for the door to be manufactured. However, it turned out the door and frame were about 3 inches too small in height and 1.5 inches too small in width. I actually flagged this to the sales team prior to install but was dismissed. 3. The installers they used caused substantial damage to my flooring, skirting and walls (inside and outside). The quality of the install job is also terrible. 4. The door and frame were also damaged, plus were too small so are now being manufactured again (I hope, I haven't actually had this confirmed to me). The old door and frame will have to be removed and then replaced. We have 2 children under 3 so this is a huge inconvenience. 5. I paid for cleaners after the original install which cost 115, and will now will have to pay for that again. 6. I was promised that the MD of the company (who according to Google is Alastair Thompson) would call me to discuss who Gerda could sort this out. While I have spoken with others from Gerda, who have been helpful, it's been 1 month and I've not heard a thing from him. So please, save yourself the hastle and go with a reputable company!
Apr 26th, 2022 -
Mick Kingsnorth
Good.
Aug 16th, 2021 -
Pete Muspratt
Mar 1st, 2021 -
Darek Borys
Feb 7th, 2021
Contact Info
- (163) 871-1028
Questions & Answers
Q What is the phone number for Gerda Security Products?
A The phone number for Gerda Security Products is: (163) 871-1028.
Q Where is Gerda Security Products located?
A Gerda Security Products is located at 53 Chiswick Ave, Mildenhall, eng IP28 7AY
Q What is the internet address for Gerda Security Products?
A The website (URL) for Gerda Security Products is: https://www.gerdasecurity.co.uk/
Q What days are Gerda Security Products open?
A Gerda Security Products is open:
Saturday: Closed
Sunday: Closed
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 8:30 AM
Thursday: 8:30 AM - 8:30 AM
Friday: 8:30 AM - 8:30 AM
Q How is Gerda Security Products rated?
A Gerda Security Products has a 4.4 Star Rating from 12 reviewers.
Hours
Ratings and Reviews
Gerda Security Products
Overall Rating
Overall Rating
( 12 Reviews )Dan C on Google
Nathan Engelbrecht on Google
Avoid at all costs!
I would avoid this company for several reasons:
1. The customer service is horrendous. There were often times when I would be ignored for weeks or even up to a month by the sales team.
2. I paid 150 for a survey prior to paying for the door to be manufactured. However, it turned out the door and frame were about 3 inches too small in height and 1.5 inches too small in width. I actually flagged this to the sales team prior to install but was dismissed.
3. The installers they used caused substantial damage to my flooring, skirting and walls (inside and outside). The quality of the install job is also terrible.
4. The door and frame were also damaged, plus were too small so are now being manufactured again (I hope, I haven't actually had this confirmed to me). The old door and frame will have to be removed and then replaced. We have 2 children under 3 so this is a huge inconvenience.
5. I paid for cleaners after the original install which cost 115, and will now will have to pay for that again.
6. I was promised that the MD of the company (who according to Google is Alastair Thompson) would call me to discuss who Gerda could sort this out. While I have spoken with others from Gerda, who have been helpful, it's been 1 month and I've not heard a thing from him.
So please, save yourself the hastle and go with a reputable company!
Mick Kingsnorth on Google
Good.
Pete Muspratt on Google
Darek Borys on Google