LloydsPharmacy

Wonderful staff, very helpful
Sep 16th, 2022

Long wait, careless attitude. The medication I was waiting for was already put on the shelf after the check (about 15 minutes after I asked for it). I waited for more, I thought the lady would notice it but when another 15 minutes passed, I asked how long I still have to wait because I spent there already half an hour. The lady at the counter just said: 'No, you haven't been here for half an hour' Well, I guess she must have known that because she did not even check if the medication had already been put out. Anyway, she just turned around, got the medication and gave it to me without saying anything else. I think a simple 'Sorry' would have been enough.
Feb 14th, 2023

20 minute queue of coughing sneezing people. No social distancing. Told to wait 60 minutes for a prescription sent over 3 hours before. A good place to get infected.
Dec 27th, 2022

Shockingly bad. Queued for 10-15 minutes like everyone else, to then be told once at the front of the queue that their computers were down all day so they couldn't do any prescriptions, or sell any products at all in the shop. Any staff with half a brain would ask why even bother opening the shop and letting people queue if no one can actually get any medication or buy anything, and secondly at least put a sign somewhere saying it, or maybe tell those standing the queue for 10-15 minutes not to waste their time? Seems the staff at the smaller Lloyds in town have more common sense, they were shut and had a sign on the door saying no computers so couldn't prescribe or sell anything. This type of issue has become the norm for these Lloyds pharmacies who quite frankly aren't up to the task and provide a dire pharmacy service for Mildenhall, and hence why the last 5 years I have used Pharmacy2u online and get my prescription put through my letter box for the same price. It's a shame unfortunately I have the displeasure of needing something more urgent and have to use one of the 2 Lloyds pharmacies in town. These shops need shutting down, and a decent brand like Boots coming in and giving Mildenhall a half decent service. Drove to Red Lodge pharmacy and no issues at all, no queues and got all medication etc swiftly.
Dec 23rd, 2022

If it was possible to give zero stars I would. The Pharmacist or whatever she was said I couldnt get an over the counter medication for my wife because she was pregnant. Said I needed a prescription. Kinda defeats the purpose of over the counter doesnt it. (The hospital and her midwife said we can walk into a pharmacy and get it) Completely safe for wife and baby. When I went in there the lady said I couldnt get it and in a snarky voice its probably different in America. Like what is that supposed to mean!? (my wife is British btw) its crazy that a British national cant get help by a British pharmacy on BRITISH SOIL! My wife called and was told by the pharmacist that since she had an American husband that she couldnt get the medication she needs. All my wife needs is an over the counter medication that was suggested by a midwife! Why does it matter what they do in America? SMH this place is a joke..
Oct 7th, 2022