EUROGROUP International Movers

EUROGROUP International Movers

Hours

Thursday:
8:30 AM - 8:30 AM
Friday:
8:30 AM - 8:30 AM
Saturday:
Closed
Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 8:30 AM

Chamber Rating

3.4 - (17 reviews)
8
1
2
1
5
Read Our 17 Reviews

Chamber Rating

3.4 - (17 reviews)
8
1
2
1
5
  • Chris Kapp

    Amazing experience moving with the company. Professional. Always in contact with the customer with pickup and delivery dates and times. Thank you, can't wait to use you again.
    Apr 20th, 2021

  • Zara Ali

    I had my dilivery from dubai to the UK and I have to be honest I was so pleased with this service and with frankie who was looking after me through out she always kept me updated and was so friendly I needed to change my address on the last minute and frankie did that stright away without any issues I was so grateful, that's good customer service, the dilivery guys were so friendly and also offerd to help me unpack I am so pleased with the services I would recommend anyone who needs anything shipping eurogroup are the best thank you frankie and the team ,
    Oct 6th, 2022

  • kev howard

    Not a pleasant experience using eurogroup, they delivered my furniture from Cyprus and it came a week later than the agreed date, several of my boxes were wet and the kit inside was damp. A number of items in boxes were broken. Once delivery had been done and I finished unpacking I got in touch with the company to ask for boxes to be collected, only after several emails did I get a reply, the reply said they had no one in the area and it will take 2 week. Terrible customer care. The packers in Cyprus were rude and had to be told several times that my boxes are not to be thrown into the back of the truck as the stuff inside is fragile. It said FRAGILE on the box in big writing. The unpackers in the UK were great on a positive note.
    Oct 15th, 2021

  • Sam Wilson

    Avoid like the plague. Criminal I'm not able to give zero stars. In brief: Charged us 3,000 once our shipment arrived in the UK despite us already paying the 10,000 total in the country of origin for the full service. Held us to ransom until we paid, charging us a daily rental charge until we did. Did not liaise with the original shippers. Lied about the date of arrival of our shipment and charged us excessive amounts of quay rental fees and demurrage. Held us to ransom until we paid. Failed to answer or acknowledge any of our queries. Provided us with broken furniture, glued back together including sofa legs. Specifically unwrapped only the broken items but did not point out the breaks so that we would sign off on them. Did not unwrap any further boxes. Lied about customs entry. Refused to provide forms. Failed to remove our shipment from the quayside accruing over month of rental fees. Did not communicate this until after the fact, cited problems with covid and lack of drivers. Blackmailed us into footing the bill. Opportunists seeing a chance to claw back lost revenue by fleecing customers. We did not pick Eurogroup, we chose another company who used Eurogroup. There is really nothing positive to say about the customer service or any element of their business. Appalling, dishonest and downright criminal. Avoid like the plague.
    Jul 31st, 2021

  • Ady Gardiner


    Jun 1st, 2021

Read Our 17 Reviews

About
EUROGROUP International Movers

EUROGROUP International Movers is located at 74-75 Fred Dannatt Rd in Mildenhall, England IP28 7RD. EUROGROUP International Movers can be contacted via phone at (163) 851-5335 for pricing, hours and directions.

Contact Info

  •   (163) 851-5335

Questions & Answers

Q What is the phone number for EUROGROUP International Movers?

A The phone number for EUROGROUP International Movers is: (163) 851-5335.


Q Where is EUROGROUP International Movers located?

A EUROGROUP International Movers is located at 74-75 Fred Dannatt Rd, Mildenhall, eng IP28 7RD


Q What is the internet address for EUROGROUP International Movers?

A The website (URL) for EUROGROUP International Movers is: http://www.the-eurogroup.com/


Q What days are EUROGROUP International Movers open?

A EUROGROUP International Movers is open:
Thursday: 8:30 AM - 8:30 AM
Friday: 8:30 AM - 8:30 AM
Saturday: Closed
Sunday: Closed
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 8:30 AM


Q How is EUROGROUP International Movers rated?

A EUROGROUP International Movers has a 3.4 Star Rating from 17 reviewers.

Hours

Thursday:
8:30 AM - 8:30 AM
Friday:
8:30 AM - 8:30 AM
Saturday:
Closed
Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 8:30 AM

Ratings and Reviews
EUROGROUP International Movers

Overall Rating

Overall Rating
( 17 Reviews )
8
1
2
1
5
Write a Review

Zara Ali on Google

image I had my dilivery from dubai to the UK and I have to be honest I was so pleased with this service and with frankie who was looking after me through out she always kept me updated and was so friendly I needed to change my address on the last minute and frankie did that stright away without any issues I was so grateful, that's good customer service, the dilivery guys were so friendly and also offerd to help me unpack I am so pleased with the services I would recommend anyone who needs anything shipping eurogroup are the best thank you frankie and the team ,


kev howard on Google

image Not a pleasant experience using eurogroup, they delivered my furniture from Cyprus and it came a week later than the agreed date, several of my boxes were wet and the kit inside was damp. A number of items in boxes were broken.
Once delivery had been done and I finished unpacking I got in touch with the company to ask for boxes to be collected, only after several emails did I get a reply, the reply said they had no one in the area and it will take 2 week. Terrible customer care.
The packers in Cyprus were rude and had to be told several times that my boxes are not to be thrown into the back of the truck as the stuff inside is fragile. It said FRAGILE on the box in big writing.
The unpackers in the UK were great on a positive note.


Sam Wilson on Google

image Avoid like the plague. Criminal
I'm not able to give zero stars. In brief:
Charged us 3,000 once our shipment arrived in the UK despite us already paying the 10,000 total in the country of origin for the full service.
Held us to ransom until we paid, charging us a daily rental charge until we did.
Did not liaise with the original shippers.
Lied about the date of arrival of our shipment and charged us excessive amounts of quay rental fees and demurrage. Held us to ransom until we paid.
Failed to answer or acknowledge any of our queries.
Provided us with broken furniture, glued back together including sofa legs. Specifically unwrapped only the broken items but did not point out the breaks so that we would sign off on them. Did not unwrap any further boxes.
Lied about customs entry. Refused to provide forms.
Failed to remove our shipment from the quayside accruing over month of rental fees. Did not communicate this until after the fact, cited problems with covid and lack of drivers. Blackmailed us into footing the bill. Opportunists seeing a chance to claw back lost revenue by fleecing customers.
We did not pick Eurogroup, we chose another company who used Eurogroup. There is really nothing positive to say about the customer service or any element of their business. Appalling, dishonest and downright criminal. Avoid like the plague.


Ady Gardiner on Google

image


Chris Kapp on Google

image Amazing experience moving with the company. Professional. Always in contact with the customer with pickup and delivery dates and times. Thank you, can't wait to use you again.


Load More Reviews

Overall Rating

Overall Rating
( 17 Reviews )
8
1
2
1
5

Write a Review

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