Woodland Veterinary Centre

The best vets EVER! After having a bad experience with a previous vets I came to woodlands Liphook & Midhurst. The staff are all so amazing! Love the receptionists and all the nurses. Made my puppy feel so welcome and looked after him so well. Can not thank you enough! Dres mummy
Apr 21st, 2022

Critical: Professionalism, Reliability
Apr 2nd, 2021

Always helpful, professional and caring staff. Highly recommend.
Mar 12th, 2020

Last night we had to have our beloved old labrador put to sleep.The vet and nurse were wonderful ,cant thank them enough.They made this sad time easy and came out to the car so was less stressful for him.Woud highly recommend .
Jan 22nd, 2020

Ive used these vets for my dog for three years. Although there have been times I felt the reception staff unfriendly and felt my money has been whipped off me rather quickly, I have on the whole, been happy with them. There are and have always been some lovely staff members. However today I went into the vets and ended up walking out. I dont know what has changed - management maybe - but I have felt them going down hill for months now. They are not the same vets as they used to be. Not friendly or empathetic with the feeling they just want my money. I feel like they have lost their way a bit and lost sight of whats important. In a nutshell my dog has had an ear infection for many months and Ive asked for antibiotics for her but the vet said no and at first I could understand this. I was given drops and told to clean her ears each day, which I did religiously. I went back either physically or over the phone, multiple times as my dog wasnt better and still no antibiotics and a large bill each time. I was getting nowhere and it didnt help that each time I went I saw a different vet. Today I went in, feeling upset and I knew my dog wasnt well. I said politely I wasnt prepared to pay anymore money to see a vet unless I can be assured I would be given antibiotics. What followed was what I can only describe as an ambush from the practice manager. She handled the situation really badly with no people skills whatsoever. She told me information that was really obvious ( like we dont like to hand out antibiotics willy Nilly) which showed me she clearly didnt understand the history of my dog. No empathy whatsoever, just defensive comebacks which did not help the situation and in fact exasperated it. I was accused of not following through the treatment plan and not cleaning my dogs ears...! Very upsetting when both are not remotely true and I, without fail, clean her ears twice a day. She had no sensitively at all because I dared to challenge their lack of treatment plan, which surprises me when she manages a vets. It was that point, I walked out and went straight to Springfield vets. They saw Doris and immediately gave her antibiotics and a treatment plan which is what should have been done months ago. Such a shame I spent so much money on these vets achieving absolutely nothing and more of a shame my dog had to suffer for so long.
Nov 9th, 2019