TS1 Student Accommodation

I really wish your service would be as fast as you replied My review ! Thanks for bad experience at least I realize how good my new agency is. Nevermind Enjoy your weekend. Cheers
Apr 26th, 2023

I recommend TS1, I had an amazing experience with them throughout my whole stay and the staff are all very helpful and went out of their way to make sure my stay was as comfortable as possible! Thank you all
Apr 26th, 2023

My experience with Ts1 Student Accommodations (Student Department) was Pathetic, Bad or I can say worst in my life. I wish I can give minus rating. Despite being delighted to find a good house, the agency turned out to be a nightmare. Communication between staff members was poor, and they seemed uninformed about various aspects of their job, including the tenancy agreement. The problems with the property continued when we moved in, as there was no heating in the rooms. It took the agency a whole month to fix this issue, which was a major inconvenience during the colder months. Furthermore, it took an unreasonable amount of time for the agency to provide us with basic amenities, such as curtains, kettle and toaster machine. Even worse, they failed to fix our backyard door, rendering the space unusable throughout our tenancy (1 Year). One of the most frustrating experiences was having to wake up early every Friday to dispose of our rubbish in the council vehicle, as there was no proper waste management system in place. The final straw was the agency's handling of our deposit, as we have been waiting for two months and are not yet to receive it. Despite communicating with the staff members about the rubbish in the backyard and our inability to access it on certain days, we were still charged for it. To anyone considering renting from Ts1 Student Accommodations (Clarke Munaro) Agency, I would strongly not recommend. The staff members are unprofessional, rude, and seem unqualified for their job. There is no guarantee of privacy or deposit return, and the maintenance service is practically non-existent. Overall, my experience with Ts1 Student Accommodations was disappointing and frustrating.
Apr 26th, 2023

Jan 10th, 2023

Since it's mandatory to atleast give one star rating so I had to give or I don't even feel like giving negative.I had faulty tv throughout tenancy contract period which never got repaired till the end. They never inform about the maintenance team visit. The viewing for next person starts 5 months before which is very irritating. They have spare keys to the room so if you don't open your door for any reason they just open the door and enter. They don't care about your privacy. There is no hot water to wash utensils. WiFi isn't strong. For the entire building there are only 2 washing machine and dryer so you have to wait very long to wash clothes. The vacuum cleaners suction is very less. It doesn't even hoover. If you ask for replacement they just fool you saying that they found replacement and you never get replaced and have to pay the rent for more than 2 months. Have to call the office for Deposit. Very disappointed and would never recommend anyone to rent a apartment from them.
Oct 16th, 2022