Cash Converters

Great customer service from mark, had an issue with headphones as wasnt told they had a rip or scratches gave me a refund straight away.
Apr 26th, 2023

I bumped into 3 African ppl looking for Cash Converters as I was heading to Wilko I virtually walked them through the doors, I left Wilko empty handed so thought I'd try here. After a minute or so I saw a very pretty assistant that was dealing with a sale, she acknowledged me and said she'd be over soon. Not only was she visually beautiful she was exceptionally polite and friendly. She was called Demi ,easy to remember as Demi Moore was one of my crushes. However she did deprive me of a box of Maltesers which I insisted that she takes Probably the best shopping experience I've had in Middlesbrough in 5 years. PS this is not a recommendation of the store it is a recommendation of this employee, I can only assume that she previously worked in Debenhams,,Binns or M&S which sadly closed its doors permanently today. Cash converters and especially this store are currently punching above their weight at the moment.
Apr 17th, 2023

staff were friendly enough, but they need to take a good look at their customers, they are intimidating and likely selling stolen goods
Apr 11th, 2023

Disgusting service. I reserved a video game from this shop and when I arrived in the shop 45 minutes later, they had sold it online to someone else (they say!). I promised my 5yo daughter we were collecting this game and driven straight over. The only suspicion that I can have is that they haven't sold the game but they were uncomfortable with the price I got them down to, as it had been on sale for at least 3 months already, a big coincidence that it got sold in the 45 minutes after I made a deal with them.
Mar 31st, 2023

Very dishonest business! Will never have any dealings with them. And my recommendation would be for anybody else to do the same.
Mar 17th, 2023