South Tees Community Bank

Ideal if you got no bank account, but no private booths for withdrawing,
Apr 22nd, 2023

Cant log in
Mar 31st, 2023

I recently opened a savings account in Middlesbrough and the staff were so helpful and nothing was too much trouble great service.
Jan 29th, 2023

Ive been a member of the credit union for many years now and have always found the staff and service to be amazing especially Becky in Middlesbrough branch .
Jan 17th, 2023

OK, I so much want to be positive here. I truly believe the idea of a local credit union that understands the needs of the community around it should be supported in any way possible. Although this place advertises itself as an alternative to loan sharks, claiming to offer loans at far lower interest rates. However, this is dependant on whether you are accepted or not. In my case, I used to own my own business. My shop would make several hundred pounds a day. That was until I had a stroke ten years ago. Now things are a lot different. I don't have to disposable income I once had. However, I have made sure I paid any debt in full, on time (usually earlier). Because of this I have a perfect 32 year payment history of credit. Combined with being a member for around 8 months, saving with them every month, I thought I'd be an ideal customer. When a family emergency occurred, we thought we'd apply for a loan. During the process, they got my date of birth wrong and then took two weeks to decide I wasn't eligible for the loan. Well, that's their decision, but what it does show is that no matter how well you've maintained repayments over the years, and no matter what you've been through in the process, you still can't rely on them to help you out in an emergency. It also really doesn't help when the lady dealing with your complaint admits they made a mistake but can't do anything about it now. I guess the only people you can rely on are the doorstep lenders. Finally I would like to add that the lady behind the counter was truly a shining light in the darkness and went above and beyond to try and help me - even if head office wouldn't let her.
Oct 5th, 2022