Bengal Cottage

Food : 5/5 | Service : 4/5 More
Apr 24th, 2023

Vegetarian options: Saag paneer and aubergin bhaji best ever so fresh and tasty definitely be ordering again. You need to open a restaurant food is so good
Mar 12th, 2023

Best Indian takeaway in Leeds, cant beat it
Feb 24th, 2023

Feb 21st, 2023

Foods really good. Just tried to order from here, I am a regular and order very often. This time I ordered, asked to pay by card and then stated I would collect. For some reason the staff on the phone wanted me to come into the store and pay with my card saying it will be much easier..we always pay by card over the phone. I don't carry money or cards unless absolutely necessary. I then said I would have a dog with me as I don't go out alone due to disability. He didn't care, replied with just come in a pay with your card. So I said ok I just have it delivered then and can I pay by card, so now his reply was so you want delivery now, I said yes..he then repeated like a petulant child. At this point I'm done with this charade...No I'll just cancel, it doesn't matter. Why is it so important to this firm I must come in with my card. Also afew months ago while paying with card the same person asked for the details as normal then asked for the security number on the back, I replied with you don't ask for that, and he carried on with the order. This seemed strange to me. Today I just wanted to order a curry and pick it up but ended with a debate about money and how I had to pay. Never had this issue from any takeaway or any where tbh won't be ordering again from there, very strange. Edited for the reply.. Thanks for the patronising reply I didn't want one. I didn't lie in my review, my calls are recorded. I did not ring your company to commit fraud or pay using fraudulent means as I assume you assumed and the reason I had to come in and pay with my card. Again quite strange and just disrespectful you think that of your customers and like myself a regular one. And just because you the manager says my staff didn't speak in the manor I described does not make it true, he did not say what you have quoted at all..."you want it delivered"...with attitude, was the last thing he said. So you are a liar you didn't hear him at all you are trying to make out he did nothing wrong and speak reasonably. But it doesn't matter now that is the reason you received my 1 star review.
Mar 24th, 2023