Cygnet Aspen Clinic

Absolutely wonderful staff team, very understanding and compassionate. I spent 3 years at Cygnet Aspen clinic and the support I received was unbelievable. Loads of daily activities to keep you occupied from the therapy coordinators. The nursing and support team is another level of support, there was never a time I didnt feel supported and after some complicated conversations with my home team there was never a time I felt like they didnt have my back. They dont get enough credit! Would recommend to anyone needing trauma work/dbt and some help with their recovery. Thank you Aspen Clinic you saved my life.
Aug 19th, 2022

I would recommend Aspen Clinic to anybody who wants to be in active mental health recovery. I Spent 3 years here and cannot express just how amazing the staff are. My situations became a little complex and the staff and MDT all had my back and helped make the situations as smoothe as possible, for them I cannot thank enough. Through therapies I learnt how to retrain my brain. It truly has saved my life. I started to use the skills to a point now where I don't realise I am actually using them, it comes natural. It's not an easy process having majority of your rights/freedom in somebody else's hands, but they really do have our best interests (even when we cannot see it ourselves) I will forever be greatful to Aspens staff for saving my life.
Jul 22nd, 2022

Amazing not been here long. But compared to my rehab which was abysmal before this one. (I wont include the name as that is not fair) Theyve welcomed me. Nothing I ask for is a bother, they do it straight away Everything is ligature free in my room. The food is amazing and so is the kitchen staff! Domestic/Maintenance are there straight away when you need them and are very helpful Support workers are AMAZING. Theyve helped me through some tough times. Very compassionate and professional. Theyve Offered me 1:1s regularly I am ever so thankful They very rarely have agency staff I think consistency is key in these environments. In previous hospitals, Ive felt like theyve not been like home. Here I feel like I can relax as I would do in the community in my own home. I also feel ever so safe. Occupational Activities are done regularly and I can request one at any given time. the multidisciplinary team goes above and beyond A psychologist is currently on annual leave The psychiatrist is very compassionate and makes me feel valued and is very helpful to my needs Nurses 90% of the time respond to incidents straight away, are always friendly, and offer 1:1s and medication is always done at the allocated times. Been a rehab they reinforce us to come to get our medication without prompting. And the management and receptionist are fab!! If Ive forgotten any sorry!! It is not restrictive here but obviously has blanket rules. Ive been told by staff and patients that Intramuscular injection aka IM is used in emergencies. I feel like it helps better this way as it keeps my dignity and I can calm down and use PRN - medication when needed orally. The sensory room is locked but on request, Ive been allowed access. It is very resourceful and has lots of helpful/calming objects in it. The tranquillity room is bare apart from furniture I and other service users use as a calming down space regularly. Staff is always on hand to hear about improvements I could do on the ward. Ive mentioned a couple and theyve done it straight away. Im trying to remember more as I was involved in meetings with other hospitals. I am very happy here and feel as though I am getting the support I need they also involve relatives which my family are very happy about thank you Aspen Clinic!! If I could give more thank 5* I would.
May 19th, 2022

Wouldnt even give it 1 star none of the staff here have the mental capacity to look after a rock let alone deal with mental health this place needs closing down for the safety of the unfortunate Patients stuck in there care absolutely disgusting these so call careers Not one ounce of care between them taking advantage of the Vulnerable whole place wants investigating including the manager thinking its acceptable to lie to patients like they wont find out
Mar 14th, 2022

Oct 24th, 2021