Broadoak Grange

Not good place manger behavior extremely awful. Things went missing had to replace 3 times the same item never even got a sorry food wasn't good my mum had soup for lunch nothing else another time fish fingers that could bang on table that was rock hard my mum very unhappy no small children allowed at the care home as my mum has cancer she needed to be around her grandchildren an Great grandchildren never saw no activities done with any of the residents and my mum caught covid in the home end up in hospital so as a family got my mum moved out the home to a care home that she is very happy food is good have snacks during day do activities and see her grandchildren and great grandchildren in the new home anyone thinking put family member please be aware to look into the home before placing your member of family I never trust the manger of this home ever again my trust went as soon she shouted in front of my mum and upset my mum who has cancer so please make sure it's right for your family
Apr 26th, 2023

If I knew what I know now my Mum would never have been left there for 3 weeks. She was walking with walking aid and when I picked her up she lost all interest in walking. Is now bed ridden. Deteriorating quite badly.
Mar 14th, 2022

Thank you to all staff at Broadoak Grange for the excellent care and attention given to my wife, Averil, and myself, between March, 2014 and January, 2018. We enjoyed the friendly and cheerful way in which all of the staff, and outside workers, did their utmost to support us at this difficult time. I appreciate all that you have done for us to make the best of every day possible.
Sep 5th, 2018

A very grim facility. The home manager is surly & impolite. Residents are never taken out & have very little in way of entertainment. To our horror our Vegetarian mother was given meat to eat on more the one occasion.Would not recommend this home to anyone who cares about the relative they are placing there.
Apr 26th, 2018

Mar 11th, 2018