Porters Avenue Doctors' Surgery

horrendous service. They have Rude and useless staff in reception. I don't know how they get away with this behaviour. Absolute joke.
Apr 17th, 2023

I called the surgery today after 2 years they manage to answer the phone the receptionist LATICIA picked up the phone very unprofessionally no hello no how can I help nothing she was to busy talking in the background with other people after about 5 min she decided to speak on the phone even with that I dont know if she was talking to me or other people at the background which is so rude and unprofessional why do you have staff like that working for nhs why? People are dying because of people like LATICIA who have no care in the world for peoples health .. SORT IT OUT PORTERS AVENUE YOUR SURGERY IS DISGUSTING TOWARDS PATIENTS
Apr 9th, 2023

Very rude nurse. Worsed experience in my life. Would no recommend. Stay away. Update. I was helping my father with this GP because of his bad English, and I gave them my phone number. Unfortunately, he passed away last summer. But they still keep calling and texting me all the time about upcoming health checks. No matter how many times I tell them, he passed away.
Jan 8th, 2023

I have been waiting long and hard before writing this review. This GP needs to be shot down and everything reevaluated. In a whole year I was never able to reach them by phone. NEVER! Even if I wait 30 mins, an hour or 2, the never answer the phone! Or call back! Most of the times I walk over there for an appointment, prescription, referral, anything. But today I am feeling very sick and dizzy, can't even get out of bed and walk. I really needed an urgent doc appointment. How can I go there in my condition? Who is to blame if I fall on the street and break something? Absolutely ridiculous and the neighbours should gather formal complaints against the NHS for leaving this place to function considering all the reviews and our experiences.
Jan 2nd, 2023

40 mins no answer Report this practice to some one Horrible staff
Dec 29th, 2022