Maazi Matlock

After spending 2 hours in restaurant I waited for my main meal. During this period of time, other customers who came after me, were fully served and they finished their meals while I still waited for my order. Starters were below my expectations, nothing special at all. Beer was only bottled, I couldnt order glass of wine, as only bottle of wine option was available. The sofa was dirty, toilet needs renovating. Some of the staff were unpleasant, it was stuffy inside, the air conditioning was turned off by the staff after a few minutes. CCTV cameras above my head havent made me feel comfortable. Bad experience, never again.
Apr 30th, 2023

My boyfriend had a birthday we booked a table with him thinking it would be a great birthday . We waited 30 minutes for the drinks service alone. Then for the food alone we waited for more than 1,5 hours as a result after more than 2 hours we left the restaurant !!!! Hungry and disappointed!!! Little of this we did not receive any compensation!!! The lady from the table next to us ordered food and got it after 15 minutes the waiter said to me dear she is my best customer. Some kind of joke??? They came later and got food and drinks faster than we did. Apart from that The restaurant is terribly stuffy and dirty it smelled constantly from the toilet....
Apr 29th, 2023

Arrived to find restaurant extremely busy. Told staff that we had made a booking and was asked to wait in the bar area. (Staff at no point asked for a booking name?) My wife and I joked that they were building our table as a waiter walked past with a chair. Only to find we were right!!! Our table was placed in a high traffic walkway, next to a dumb waiter. The table was extremely wobbly and uneven. This was due to the table getting wet at some point and the wood swelling. Also, the feet were uneven. The table cloth used when laying our table was clearly unclean, and the chairs were covered in stains. After ordering our drinks, we had to ask for the rest of the order to be taken as it seemed that we had been forgotten. Starters arrived (Poppadoms, chutney tray and onion bhaji), pickle tray consisted of diced onion, lime pickle, mango chutney, and yoghurt with mint. Mango chutney was liquid, with no consistency. Yoghurt was more like a loose milkshake. Lime pickle looked like it had been bulked with lime wedges, leaving it almost inedible. Onion bhaji was amazing dry but dripping with grease on the outside. Once finished, we had to ask for our table to be cleared as again it felt like we had been forgotten. Whilst waiting for our mains, the table next to us complained that they had been there 2 hours with no food! We ordered a jug of water as we had finished our drinks (this never arrived) When mains were being served, a waiter carried our plates over in a tea towel, wiping them as he put them down. Usually these are hot, ours were not! Mains arrived, 2 curries, 2 naans, 1 mushroom rice, 1 saag aloo. Naan bread was more like a wafer, found to be very, very thin and flavourless. Saag aloo had 4 pieces of new potato and was swamped in bland, bitter spinach. Curries were small, with little meat and lots of loose, runny sauce. Mushroom rice tasted nice but could have had more mushrooms. After finishing our food, we again had to ask for our table to be cleared and for the bill. We complained about the saag aaloo and this was removed from the bill. We used the toilets as we left. These seemed very run down and not maintained well. The floor outside the ladies' toilet is warped and very springy. Overall, we left extremely disappointed. We have eaten here before and loved it. It's a special place for us (we ate here during our honeymoon and again for our anniversary) We left a very run-down restaurant that seemed more focused on the number of customers over quality. Probably won't return Parking: Parking is extremely difficult to find.
Apr 29th, 2023

Arrived after two and a half hours just we had ordered pizza because we had given up waiting. No answer by phone or email to find out if the order was coming. Parking: No parking on site but on adjacent roads.
Apr 28th, 2023

Apr 27th, 2023