FTA Global

I found that FTA provided me my training in a very good time frame and there was a great environment both professionally and socially.
Feb 1st, 2023

Was good experience. I like the place, and it's close to matro station. But it's hard to find taxi there.
Oct 11th, 2022

I chose FTA Global as a modular student to carry out the UK CPL/MEP/IR course. As the course has commenced, to my surprise, I was flying very little. After being there approximately a month, despite discussing my concerns, there was little improvement. I was very disappointed by what FTA stated as a full-time course, consisting of only one flight a day, if that, feeling left as though I have been sold and promised a course, which they cant deliver efficiently. Despite discussing these concerns, they did not seem phased by this and no effort was made made to resolve this. They have a fleet of state of the art aircraft amongst very knowledgeable and professional instructors, however this is hugely let down by organisation and the operations of the school. FTA should advertise their courses better and aim to deliver and meet students expectations before commencement of training, and aim to take student voices on board, with the view of ensuring students are happy and satisfied with the service they deliver, in which I was not. They argued that I was not miss-sold the course despite their own terms and conditions stating Students will normally have 2 short slots of about 90 minutes or one longer slot lasting about 4 hours a day for flying, after this was mentioned they since removed it from their terms and conditions. They then tried to charge me for a stand-by flight I did not attend when they didnt inform me of it going ahead. Once I received my final bill after they made the decision to discontinue my training for complaining, they also charged me fuel surcharges on every flight despite not being informed of this. They are over loaded and well over capacity for what they can handle. They dont care about students concerns and dont listen. Upon mentioning my worries regarding how many bookings I was receiving, I was told to get a job! I was penalised for failing an exam and constantly pushed away and filled with excuses despite meetings with management.
Sep 18th, 2022

We did appreciate to take without previous notice. Excellent staff, friendly.
Jun 7th, 2022

Absolute embarrassment, rang for basic information ( how many flying days on average) was told that sort of info not available, no one willing to help find out, looking to spend in excess of 15,000 , customer service non-existent. Company abroad spent 45 mins on phone answering questions. Guess where I'll be going.
Mar 16th, 2022