Community Fibre

SHAWN JOHN delivered an excellent service. He had a lot of patience and was very respectful to his customer. He really knew his stuff, being able to provide all questions I had. Hes indeed very professional. Keep up the good work!
May 3rd, 2023

Natalie was very helpful with finding me the perfect plan. She dealt with all my questions professionally and there were a lot of them!
May 3rd, 2023

I contacted Community Fibre Wednesday 12/01/23 and was very pleased and glad at the high level of customer service that was provided. Highly reccommended.
May 3rd, 2023

Pankaj was very helpful
May 3rd, 2023

I cannot give less stars. I have been their customer since end of March, paying for the most premium service theyre offering. In the 2 bed house, one bedroom never has wifi and the rest has (49mb/s speed when we pay for 900 mb/s average speed, with minimum speed stipulated in the contract of 460 mb/s) After long chats Ive been told that they are not considering breaching the contract as its not mentioned in the contract GUARANTEED min speed. After other long chats Ive been told that actually every device older than max 4 years is considered old hence why theres no wifi and in the end, that theyve given us the wrong boxes, and theyre too old and incapable of ever reaching more than whatever number theyve said. That was end of March. more than a month later I still dont have the correct router and boosters and they have stopped replying to emails. I call everyday and all I hear is Im not lying, Miriam will email you as soon as shes finishing her call. No one has responded to the email. I still do not have an email to day when was it dispatched, what, and the arrival date.
May 3rd, 2023