University College Hospital at Westmoreland Street

Mar 23rd, 2023

A lady at the very first reception who wears the hijab when I showed her my appointment form, she told me to go further down and sit in the corner. Not informing me that I had to register at another reception to let my doctor know that Im here so they could call me. So now I have sat here for approximately almost 2 hours when my appointment was supposed to be at 10am. Completely unacceptable and could have been avoided if the lady had been more clear on what and where I need to go. Would give zero stars if I could as Im absolutely livid. Not the first time Ive had an appalling customer service here either. Its been multiple times now
Mar 1st, 2023

Excellent hospital clean and all the staff from doctors to nurses are extremely professional and friendly had a surgical procedure done and the care i received was first class
Feb 2nd, 2023

Just home after prostate cryotherapy. Excellent care throughout. Thanks to all the staff.
Jan 22nd, 2023

Really dissapointed with a nurse called Annas attitude towards me she seemed quite arrogant that she got my brother a bed to stay in and seemed that she did us a favour when there were plenty of beds that day in the hospital
Jan 14th, 2023