Five Oaks Boarding Kennels

Cant recomend enough! From enquiry to boarding all staff were extremely helpful, kind and considerate and filled me with confidence ans reassurance my dog would be taken care of well which he was and settled in well, even recived an update and pictures half way through stay. when picked up settled back into home routine with ease and was very calm after initial excitement. thankyou all! routine
Apr 15th, 2023

Sep 21st, 2022

Had to put my puppy Rhodesian Ridgeback rolling for 7 weeks. Weighed the same when he came out as he did when he went in. Ribs, spine and hips were showing. Massive Sores on both front ankles. Damage to his tail. Damaged ear lobes. Small sores in other places. I was advised if i went to visit him it would disrupt his stay and for the whole time i was reassured he was fine and happy. Waited for 3 weeks for promised photos of him but after excuse after excuse and not getting any I went to see him as I felt something was wrong. Needless to say I removed him from this kennel that very same day as he was in such a poor mental and physical state. Not once did he get referred to their "24 hour on hand vet" but he was self treated by Five oaks staff with sudocream on his front ankles. Not once was I informed of his detiriation. I took him to the vets 2 days after I got him after I was able to feed him and put weight on him and that's when he weighed 32kg the same as when he went in 7 weeks prior. The vets fees cost me 94 including treatment for all worms and fleas of which five oaks wanted a copy of the vets reference so they could recover the fees but did not follow through with that. My pup was 7 months old when he went in and needed 3 meals a day. It cost 105 per week for his stay their and was so poorly treated. How anyone could treat animals like this I would never know. Please keep your loved ones away from this place. Shameful
Sep 16th, 2022

Great kennels. Friendly feel, the owners fit me in at really short notice and nothing was too much trouble. Highly recommended
May 28th, 2022

Loved the way you get photo updates
Jan 20th, 2022