McLaren Pharmacy

I've visited this pharmacy three times. Once to pick up an item, someone was there who'd been given the wrong prescription and someone else cross because they were waiting for ages in. The second time the pharmacist diagnosed my daughter with ringworm, it wasn't ringworm it was dermatitis. I sought a second opinion as it looked nothing like ringworm and got the appropriate cream elsewhere. This time I went in as i had trauma to one of my toes. It has a large purple bruise and is possibly fractured, the NHS website states no X-ray is indicated and to see a pharmacist (treatment is the same regardless if it's bruised or fractured unless it's severe.) Pharmacists should be able to provide splinting material and advice. When I eventually spoke to the pharmacist (who'd didn't even have the courtesy to take me into the consultation room, I had to balance on one foot whilst holding my child to show him my toe!) He told me it wasn't bruised, I showed him again and he just said "oh." I then reiterated I wanted material to splint my toe and he offered me plasters designed for corn removal. He then told me to go to A&E for an x-ray. It's been a few hours and I've seen a private GP who confirmed an x-ray isn't necessary unless I really want a diagnosis as the treatment is the same. She then advised splinting the toe and told me how to do it, which should have been advice he gave instead of rudely smirking at me telling me my toe wasn't bruised. It really should be within the competency of a pharmacist to diagnose ring worm and give advice for non-urgent matters. No wonder A&Es are completely rammed when places that are contracted and paid to deal with minor complaints fob people off to use an emergency service. I will never step foot I this pharmacy again!
May 3rd, 2023

Lovely friendly staff and brilliant pharmacist
Apr 7th, 2023

Very bad service by the staff. Rude and don't understand. Avoid
Apr 6th, 2023

I don't know why people say they are rude... for me, it was the opposite. The staff was friendly, and they listened about my problem, and they knew exactly what i needed.
Feb 25th, 2023

Always get told they are on lunch and to call back after 2, today its 11:50 and they have advised the same thing. Who takes a 2 hour lunch? Despite that, you cant get a word in edgeways before being cut off. Really rude.
Feb 24th, 2023