Coopers Chemist Marske Ltd

Served by young assistant very helpful and service with a smile well done
Mar 19th, 2023

Customer service is non existent rude unhelpful staff members. My wife was left in tears by the older woman serving behind the counter. We only wanted antibiotics for our two year old but she obviously wasnt interested in helping. She was then fobbbed off by another staff member. The only saving grace was there was one genuinely helpful staff member who tried to help. Even after my wife told them she had sourced stock in saltburn. She is now getting phone calls asking her to call and collect the prescription. May be if they had listened instead of concentrating on been rude they would have understood it is not required now. We will never use this chemist again we would rather travel for prescriptions.
Feb 17th, 2023

Staff are mostly outstanding. Absolutely brilliant. But you better hope you don't have an urgent enquiry by phone. Today I spent literally 20 minutes on hold, and this is one of several occasions where the wait on the phone was in double digits, long enough to where I gave up and tried half a dozen more times until I eventually got through
Dec 18th, 2022

This is exactly how I remember chemists from when I was a kid. The staff are really friendly and helpful. There is an extensive range of products and a shop with lots of knickknacks to tempt you.
Jul 22nd, 2022

Some of the ladies in the pharmacy part are rude and impolite. They gossip loudly behind the counter and definitely don't observe data protection.
Jan 16th, 2022