TTI

Mar 21st, 2023

Bought Cordless Patio Cleaner (order ref:166841) and a pack of 3 spare Wire Brushes (read the reviews, you WILL need spares). Tool arrived, no brushes. Refund given with no explanation. Checked website, out of stock. Wouldn't have purchased if I knew I couldn't get spares as the tool is useless without spare brushes. Rang customer 'service.' Unbelievably awful woman with stinking attitude just said 'what's your query?!' in such a sarcastic tone. I asked what I'd done wrong for her to be in such a bad mood. She just said louder 'What's your query!' I asked to speak to a manager, she just went 'ok' and put me on hold for 30 minutes after which I gave up (clearly that was the plan). Have sent message to ask for full refund. Don't hold out much hope. Awful company to do business with.
May 17th, 2022

Just bought a Ryobi cordless strimmer, ok "trimmer "if you insist! Trying to register the purchase. No information plate on the unit, what I assume is the serial number on the box. Wants a "W" number and won't let me proceed until I fill that in so I've stopped bothering with the warranty application before I waste more of what's left of my life. I bought the thing direct from Ryobi, as I did with the folding table saw a couple of years ago so they know when and where I purchased it. I think these companies make things as difficult as they can for people so they don't bother. Also, put the "trimmer" together out of the box. The "auto-feed" doesn't't work properly and the cord just tightens up on the reel and has to be re-wound and then tightens again so you may assume I'm profoundly dissatisfied!
May 22nd, 2021

Great company
Apr 26th, 2018

Been involved with the team at TTI for two years now as a scaffolder. I cannot fault them in any way whatsoever. May our relationship carry on for a long time to come, Thankyou all at TTI.
Feb 21st, 2018