Macdonald Compleat Angler

May 3rd, 2023

Nice location, 0 service . If you sit in garden you pay the price of a good restaurant 28 for 2 aperol spritz and they don't even bother to ofer you a clean table or to bring the drink on the table. You need to clean yourself a table.Or you go on marlow worst pub or here service is same. That's happen when you have a nice view...you take the stars for that and balance up with the rest. If I could I will give 0start. Never done 1start just as bad as here on reviews.
Apr 29th, 2023

Apr 29th, 2023

Rooms: Large rooms with comfortable beds. Some rooms with wonderful views of Weir. Rooms very hot even when thermostats turned down. Decor needs freshening. Nearby activities: Easy access to Henley (walk or car) and Windsor (Inc Legoland). Walkability: Lovely walk across bridge into Marlow high street with great selection of shops, eateries and bars. Pretty walks along Thames in either direction. Food & drinks: Cooked breakfast very variable. Many supplements which seems wrong. Problems paying for drinks from garden bar (card only) as card machine not working.
Apr 29th, 2023

My mom and I generally enjoyed our stay at this hotel. The location and view are lovely, the rooms were clean, comfortable and spacious, the breakfast and bar staff were very friendly and gave great service. There is a bit of construction going on, but it didn't disrupt us. Unfortunately, our positive experience has been soured by a negative booking and payment experience - I was double charged by accident, once at the time of booking and again when I checked in. Thankfully I realised this and was able to contact them to let them know. However, it has now been going on 1 week, I've called and emailed 3 times, and provided proof of the double charge. The refund was finally put through this morning (only because I demanded it be done whilst I waited on the phone). They have offered me no consolation for my trouble and their error. To me this is unacceptable, and the refund + confirmation should have been taken care of the day I initially called. If you stay here, I suggest you double check your credit card statements.
Apr 29th, 2023