Relate London North West and Hertfordshire

Would highly recommend the services of relate. My counsellor Shaheen was patient, caring and understanding. Though some sessions were difficult, this was to be expected. Like any form of therapy/counselling I think you get you what you put in and in my case a willingness to put the work in ensured a positive and productive experience.
Jun 23rd, 2020

Excellent Counsellor, wise and patient. I was fortunate to be assigned Asha who was a very skilled listener and also willing to take feedback. Initial session was a bit of a wait before lockdown as their services are in great demand. Remember this is a charity, to some patience is required. Aside from this, everything else was well managed. On to the actual counselling service and why I have rated 5stars. Asha helped me through a very difficult time in my marriage as a one to one counsellor. She listened attentively, played back and gave me good tools to work with to move forward emotionally. At the start of our nearly 8 week journey, it was a very dark place and little hope or optimism. Then lockdown started, and she seamlessly switched to Zoom sessions, which actually were fantastic. I was able to find a quiet spot at home or in the car, then have my sessions via Video chat. The professionalism and organisation to adapt to these changing circumstances was great. I was equally happy with the changes Asha was able to make to our schedule moving from weekly to fornightly sessions when things were improving. It was very easy to open up to Asha and work transparently with her. My advise to anyone seeking counselling is to ensure you have rapport and two way dialogue with them. It will not work if you don't feel totally comfortable to open up. Asha adjusted her style to suit my engagement and comms style early on which made the sessions successful. Only constructive feedback is billing admin could do with a bit more cohesion between head office and the local branch. My sessions were covered by another charity and they didn't seem to always align. I am very grateful to Relate and Asha for their support during a difficult few months, but I'm very pleased to say my wife and I are moving in the right direction now and I've much better equipped for the future. Thank you!
Jun 4th, 2020

I was fortunate to work with Relate for couples counselling, the sessions were handled professionally and with the right balance of empathy, advice and intervention. In my case specifically, I was so grateful that the counsellor took the decision very quickly to tell me as her duty of care that I was being emotionally abused by my then husband and that my situation can turn violent. She gave me options and advice that I had never had before and for this I will be forever grateful.
Apr 21st, 2020

Apr 6th, 2019

Just a bunch of money hungry mercenaries they didn't care about the outcome .45 for a letter to be sent to my ex asking if she would consider mediation what a scam
Apr 4th, 2019