South Cliff Dental Group, Marlborough

I was very nervous about attending,but was put at ease by your fantastic manager Amber!! She made me a cup of tea and spoke very well and helped me to understand what I was going to experience,she went above and beyond!! She is a credit to your company,I will be recommending this practice based on that alone!! Although the treatment was top notch too!! Great overall service 10/10
Apr 27th, 2023

One let down customer. My mother came here with a tooth issue over a year ago, a year! She was given a follow up appointment to have a tooth removed, that appointment was continuously cancelled without letting her know over the course of 8/9 months which is unacceptable on its own but these things do go amiss. Once she finally got an appointment, the lady failed to remove the tooth leaving it in a much worse state and said they made an emergency referral for my mum. Two months and multiple calls later to check up when her 'emergency referral' would be, they said it had been rejected and she would have to go private. So off mum goes and her first appointment is in a week. Dentists say you can have this on emergency referral and sends off the form to the same hospital that reportedly rejected my mother's previous referral. Within two weeks referral comes through consultation was had and operation to finish the botched procedure South cliff dental group attempted was completed. Happy end to a year of tooth ache, a year!! The records had no previous referral for my mum. I do not know if paper got lost in the post. If paper work ever made it into the post?! But then end result was that one lovely and hard working lady who already had enough on her plate was treated really shabbily at this establishment. Whether this was laziness or poor record keeping I don't know but I would 100% not recommend.
Oct 12th, 2022

Sep 30th, 2022

Really go out of their way to make you comfortable and at ease. Booked an emergency appointment and was seen same day, temporary fix until my next appointment. Very happy
Sep 26th, 2022

I must say I was a bit concerned when I heard the Hygienist had changed. But I was pleasantly surprise with the service, once again someone who genuinely cared for the patients needs. Thank you so much.
Sep 12th, 2022