Day Lewis

First and highly likely the last time using this pharmacy. Berated indirectly by an elderly man because I, someone who is immunocompromised, wouldnt move closer to other people. So, clearly this is a place where the older you are the less considerate you are of others. With absolutely no regard for people under the age of 60 with severe medical conditions. Then, the service received from the sales assistant, unacceptable on many levels. Immediately rude, challenging, belittling & dismissive. Would put this bleached blonde with dark roots woman in late 50s+. She delivers what can only be described as personal selective service. For those she knows, overtly friendly and accommodating. However, if she doesnt recognise you, then the service is rude and bullish. Customer Service is supposed to be a set level of service delivered to a customer REGARDLESS of your personal immediate perceptions. You do not know what your customer is dealing with personally, bereavement, health issues, etc. To make them feel like they are worthless, uneducated and unwelcome just because you are inept at performing the basic tasks of your job description is not acceptable. The world has a lot of issues going on all the time, being polite, kind and showing common decency is free, and and easy thing to do. This sales assistant could do with a lot of guidance and customer service training. Will not use or recommend this pharmacy based on this interaction.
Sep 26th, 2022

Not the quickest service but helpful staff.
May 3rd, 2022

Thanks so much for seeing and helping our visiting friend yesterday. I was hugely impressed and very thankful that you could fit him in short notice, and quickly resolve his problem. He's now feeling much improved and able to enjoy a long awaited get together. Best wishes Les Charlton
Apr 19th, 2022

Great shop with great staff helping us all through difficult times
Apr 16th, 2021

Always excellent and top service.
Mar 16th, 2020