Ditchfield Dental Practice

After botched work done by another NHS dentist and them refusing to put things right I had to look elsewhere. I see this place were excepting new nhs patients even though I live in Cambridgeshire! I'm in pain 111 won't help as 'Treatment has been done' and have had 3 appointments canceled by this place just days before !! Not impressed to say the least but if I want to pay extra for private work .......... not happening.
Apr 23rd, 2023

My husband regularly gets a NHS prescription toothpaste from this practice. He was seen by their dentist 2 weeks ago. On ringing after only 2 weeks after his appointment he was advised he would have to wait till his next appointment in May. As he has been seen so recently this should be authorised. They offer for you to buy the toothpaste over the counter. Update - after speaking to the surgery again my husband has been given the prescription. The dentist had to back check his records which is absolutely fair enough but this should really have been indicated at the time of the first request. I have increased my rating from 1 star to 3.
Apr 8th, 2023

I keep booking an appointment with them on NHS and they cancelled on my twice already not long before the appointments now I need to wait until March 2023 because apparently MY assigned dentist is fully booked so I have to live in pain with wisdom tooth that needs taking out as soon as possible but if I want an emergency appointment with them and PAY then they can take me right away Not to mention they other two appointments that was cancelled were booked with someone who was on maternity leave so why they booked me again with the same lady if they knew she would not be back to work yet and my appointment will be cancelled anyway? Left me wanting another 2-3 months for it so now I wonder if they will cancel my third appointment in March ..
Dec 3rd, 2022

I found this practice on the NHS website where it was stated that they accepted NHS patients. I registered successfully as an NHS patient. I booked a check-up with the NHS and a private appointment with the hygienist. The hygienist did not do a particularly good job, for 50, and the overall cleaning process lasted 10 minutes. Several weeks before the NHS appointment was due, I received a text message in which it was stated that the appointment was cancelled. I don't know you, but I wasn't born this morning. If you think that you can attract new patients (you call them customers) in this way you are seriously wrong. You will never see me again.
Nov 24th, 2022

Ditch field were able to give me an appointment when my usual practice couldn't see me for a couple of months. My hygienist appointment was great, he gave me some good advice and tips and as guaranteed, my issues stopped within two days. Thank you.
Oct 23rd, 2022