Joules Head Office

Joules Head Office
  • The Barn, Rockingham Rd
    Market Harborough, eng LE16 7QD
  •   (185) 843-5255

Hours

Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 9:00 AM
Thursday:
9:00 AM - 9:00 AM
Friday:
9:00 AM - 9:00 AM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM

Chamber Rating

3.5 - (13 reviews)
7
1
1
0
4
Read Our 13 Reviews

Chamber Rating

3.5 - (13 reviews)
7
1
1
0
4
  • Jennifer Ayres

    Joules customer service is extremely disappointing/none-existant. On the 13th May I joined a 'live' chat and after waiting for some time when I was 8th in line I was asked to leave my message and e-mail address and someone would get back to me. On the same day I received an automated e-mail stating someone would get back to me with me within 4 working days. Still waiting, have chased up answer on several occasions and keep getting same automated reply. They do not deserve a star rating but to get your review to have enter one!!!
    May 28th, 2022

  • Graham Rhodes

    I am disgusted with the quality of service from Joules. They do not respond to multiple emails.They do not allow you cancel orders mistakenly placed only minuets earlier, causing you an unnecessary trip to the post office.This company has a fast descending level of care for its buyers. I will not purchase another item from them as long as i live.I hope people like myself refuse this company's dreadful service and look elsewhere.
    Sep 20th, 2021

  • G-

    Appalling company, will never use again. Terrible customer service, rude, arrogant, unhelpful reception staff at head office.
    Sep 12th, 2021

  • Jane Bray

    Service appalling. I have been emailing for 4 days to try to cancel an order, no response.
    Jul 16th, 2021

  • Valerie Johnson

    I have shopped at a few Joules shops; Metro Centre, Morpeth and other places and always have found the ladies working in your shops really lovely. Its nice to have good customer service as many shops are so poor at it. Keep up the good work. PS. Love Joules products.
    Jul 12th, 2021

Read Our 13 Reviews

About
Joules Head Office

Joules Head Office is located at The Barn, Rockingham Rd in Market Harborough, England LE16 7QD. Joules Head Office can be contacted via phone at (185) 843-5255 for pricing, hours and directions.

Contact Info

  •   (185) 843-5255

Questions & Answers

Q What is the phone number for Joules Head Office?

A The phone number for Joules Head Office is: (185) 843-5255.


Q Where is Joules Head Office located?

A Joules Head Office is located at The Barn, Rockingham Rd, Market Harborough, eng LE16 7QD


Q What is the internet address for Joules Head Office?

A The website (URL) for Joules Head Office is: http://www.joules.com/


Q What days are Joules Head Office open?

A Joules Head Office is open:
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM


Q How is Joules Head Office rated?

A Joules Head Office has a 3.5 Star Rating from 13 reviewers.

Hours

Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 9:00 AM
Thursday:
9:00 AM - 9:00 AM
Friday:
9:00 AM - 9:00 AM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM

Ratings and Reviews
Joules Head Office

Overall Rating

Overall Rating
( 13 Reviews )
7
1
1
0
4
Write a Review

Jennifer Ayres on Google

image Joules customer service is extremely disappointing/none-existant. On the 13th May I joined a 'live' chat and after waiting for some time when I was 8th in line I was asked to leave my message and e-mail address and someone would get back to me. On the same day I received an automated e-mail stating someone would get back to me with me within 4 working days. Still waiting, have chased up answer on several occasions and keep getting same automated reply. They do not deserve a star rating but to get your review to have enter one!!!


Graham Rhodes on Google

image I am disgusted with the quality of service from Joules. They do not respond to multiple emails.They do not allow you cancel orders mistakenly placed only minuets earlier, causing you an unnecessary trip to the post office.This company has a fast descending level of care for its buyers. I will not purchase another item from them as long as i live.I hope people like myself refuse this company's dreadful service and look elsewhere.


G- on Google

image Appalling company, will never use again. Terrible customer service, rude, arrogant, unhelpful reception staff at head office.


Jane Bray on Google

image Service appalling. I have been emailing for 4 days to try to cancel an order, no response.


Valerie Johnson on Google

image I have shopped at a few Joules shops; Metro Centre, Morpeth and other places and always have found the ladies working in your shops really lovely. Its nice to have good customer service as many shops are so poor at it. Keep up the good work.
PS. Love Joules products.


Load More Reviews

Overall Rating

Overall Rating
( 13 Reviews )
7
1
1
0
4

Write a Review

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