Rocksalt Bistro

Been here before food was 5star, this time terrible, over cooked seabass almost inedible, Halibut risotto was smelly and undercooked. Scollops were like wellys, and to add insult the prices have gone up, really disappointed.
Apr 26th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 Recommended dishes Chips and Chips Dietary restrictions accommodated Not sure More
Apr 23rd, 2023

Awful customer service. Food ain't great either. 3 of us dined on a Friday evening. We booked a table for 6pm as soon as they opened for evening service. A couple beat us through the door and were sat in a corner downstairs. Then we were seated by ourselves upstairs! Our table seated 4 but was set for 2. The waiter brought us menus and said he'd get us more cutlery but never did, so we had to eventually take our own from the waiters station by the stairs. The table was greasy and there was food on the floor under the table from lunchtime which we had to ask to be cleared before we all had squashed broccoli all over the soles of our shoes. It's a fixed price menu. We ordered 3x two course meals. 2x starter and main, and one main and desert. Starters arrived, calamari and moules mariniere. Both were pretty 'meh!", The mussels the better of the two. Decent portions of both but they were both luke warm at best. Worrying when it's seafood! Mains arrived. 10oz sirloin steak, 16oz cote de boeuf and pan fried seabass fillet. Both steaks luke warm at best. The seabass hot but everything with it....luke warm....except the soggy broccoli which was stone cold. We called a waiter to complain who in turm fetched the manager. I would expect at this point for an offer to take the steaks away and bring fresh (hot) ones. Not here! We were asked if we wanted them taken away and reheated! What?! They were supposed to be cooked medium, but were more medium to well done anyway, so we most definitely didn't want them cooking more. The sirloin was so tough, my partner couldn't eat it and had to leave most of it, so we ended up sharing the larger cote de boeuf between us which also had a LOT of sinew through it, thoroughly disappointing when the steaks come at additional cost, 8 extra for sirloin and 16 for the cote de boeuf on top of the fixed price. The plates were collected when we'd finished the mains and we were gingerly asked if everything was ok. We pointed out that my partner had hardly eaten any of her meal because the steak was terrible, and the mushroom was incredibly salty, so all she had eaten was her chips and the roasted tomatoes on the side. We also pointed out that I only got half a steak as I'd had to share it. We expected the whole price of the sirloin to be taken off of the bill but all they would offer was to take the 8 supplement off. The third member of our party ordered a lemon tart for desert which was ok but not special and it took forever to come to the table. Worth mentioning also that the table next to us were also complaining. Amazingly, they were there because they had a terrible time in the past and had been promised some sort of discount if they returned, but the restaurant was "having difficulty remembering" having ever made the offer! I am sure the management will come back at this review with some form of scorn as they are want to do, evidenced following other poor reviews here and elsewhere. This IS a truthful review, and we will certainly not be returning here.
Apr 21st, 2023

AVOID AVOID AVOID!! AWFUL!!! Have been before and liked, not sure how they got it SO WRONG!!! Freinds who have been said the same as me. Recent reviews look bogus to me?! Take my advice and AVOID!!! No apology from staff, one girl actually quite rude. 1 and half hours and have only seen a starter.... Table was pre booked but apparently 3 walk in bookings take priority. Never sit upstairs You are ignored!!!! If you want an EXPENSIVE meal and to be DISAPPOINTED with the service and food, then go to Rocksalt!!
Mar 31st, 2023

Food : 5/5 | Service : 4/5 | Atmosphere : 4/5 More
Mar 23rd, 2023