Market Drayton Swimming & Fitness Centre

Apr 14th, 2023

Really amazing place to be kind and very helpful very clean to
Apr 2nd, 2023

Terrible customer service with gym membership you cannot cancel! 15 days absolutely no reply, cancel the direct debit reply within minutes!
Mar 25th, 2023

Awful gym, air con wasnt on so all working out in one sweaty room with machines that are rusty and old. Limited pins for weights for the machines and missing equipment so cant do full workout. Body trax machine doesnt work (tried 4 times). Its like the gym hasnt been invested in for 10 years. Paid 8.25 for one session. Over priced for a limited very basic gym.
Mar 18th, 2023

I learnt to swim in this pool, attended school swimming lessons here, spent all my summers as a teenager in the beautiful outdoor pool/grounds and went on to swim for my county... unfortunately I will be attending a different pool in future. The facilities are still ok, occasionally rather dirty and smelly but understandable with staff shortages. Sadly there is one employee that really lets the center down. On arrival to the pool, she can often be heard gossiping about customers and fellow employees. I find this upsetting at a time when staff are undervalued and customers crucial in these difficult financial times. It can be heard in the changing rooms and really creates a hostile environment and unpleasant way to start the morning. I often arrive at the later end of a session as it's quieter and I am currently in sprint training where I need use of a lane (which are often overcrowded) for 15-20 mins and then I am done. Unfortunately on multiple occasions this has been made impossible as this same employee has persistently told me I cannot enter the pool late in a session. There are very few sessions I can attend at the pool due to work/life commitments and even fewer are available due to the strict timetable for public/ lane sessions. I can't see anything in the terms and conditions online about when you can and can't enter the pool within a session. I am not a confrontational person and often feel as though I am being interrogated upon arrival by this one employee who seems to be obsessed with following a rule book nobody else has access to. It is this overly controlling nature and the toxic gossiping first thing in the morning that will keep me from attending the pool again after 30 years.
Apr 7th, 2023