Honey Legal

Avoid at all costs. I paid a large amount of money for a will in may 2022 after a visit from one of there representatives. It is now 9 months later and I have still not received the first draft. I was promised this by Sept 2022 after several calls to there customer service I spoke to one of there legal services who asked for all the information supplied in May and said I would receive a draft in 4 weeks. Nothing was sent after several more emails and phonecalls I was told the person who I had spoke to had left and none of her emails were being read. I was promised a phone call within 48hrs from the supervisor. No call was received. I am post a review complaining and received std reply saying send complaint details into customer services which replies with std email saying they would reply with 48 hrs. Again no reply. They have taken my money under false pretences and failed to deliver anything. Absolute con for a company who say they have 5. Star reviews. I don't know who writes them but it is not there customers.
Feb 21st, 2023

DAYLIGHT ROBBERY Underhand behaviour by Roger getting my Mum to sign up to a funeral plan although she already told him she had one. Once Mum passed away communication from them was appalling and we were informed that it would take 18 months to complete probate because of lockdown. We consulted solicitor who informed us that it should take a maximum of 9 months. Proof that Honey Legal are just greedy and out for their own gains only. AVOID this company at all costs. They make what is already a sad time even more unbearable.
Mar 14th, 2023

I rang about Lasting Power Of Attorney which I ended up not doing but you have still taken money from my account. Now on hold for 3rd time trying to get you to give my money back...
Feb 13th, 2023

Staff were helpful, service a little slow
Jan 27th, 2023

If i could put 0 i would constantly phoning my mum after her husband (my dad) has just passed no sympathy just wanting to get my mum to meet in costa coffee! NO i dont think so Avoid! Awful and disgusting getting people when they are vulnerable
Jan 20th, 2023